Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_jar555 Primary key — never changes |
| Account number | JAR555 Links to ticketing and SQL |
| Display name | Jarrow Solicitors LLP |
| Primary domain | jarrowsolicitors.co.uk Microsoft tenant mapping aid |
| Tenant ID | jar555-2240-4f2a-9c31-915397 |
| SQL external key | JAR555 |
| Account manager | Rachel Byrne |
| Status | Active |
| Created | 20 Sep 2021 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | GDAP / partner delegated |
| Relationship state | active Expiry 09 May 2027 |
| Last successful sync | 22 Aug 2026 04:00 UTC 3 days ago |
| Last attempt | 25 Aug 2026 04:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Jarrow Solicitors LLP
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Marcus MensahPrimary | Operations Manager | [email protected] | 01631 833151 | Day-to-day escalation contact |
| Charlie Marsh | Managing Director | [email protected] | 01585 284836 | Decision maker for spend |
| Charlie Haines | Finance Manager | [email protected] | 01726 216291 | Handles purchase orders and renewals |
Prototype controls
Demo-only switches for showing how the phases differ
JAR555 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.