Support agreementManaged contractJAR555-AGR236
Covered by a managed support agreement with an agreed SLA.
Customer since01 Jul 2023Response SLA8 hoursRateIncludedNotice60 daysMachines on contract236 of 261
25 in-service machines are not on a contractSee which machines →
Contract position
5 contract records for JAR555Active contracts
5
0 expired or cancelled
Annual contract value
£74,724.14
Active lines only
Renewals within 90 days
2
£3,305.82
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9829 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 236 machines · 25 in service and off it → | 236 | 36 months 30d notice · auto-renews | 21 Jul 2027 in 330d | 13 Nov 2027 | £27,904.6 £6,976.15 quarterly | Scheduled | |
| 10194 DCSRMS | Managed support | Annual DCS Remote Server Monitoring DCS | 1 | Rolling 60d notice · auto-renews | 30 Sep 2026 in 36d | 23 Mar 2027 | £1,730.64 1 x £1,730.64 · 10% off | Due in 90 days | |
| 10355 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 262 seats | 12 months 60d notice | 07 Dec 2026 in 104d | 10 Jun 2027 | £42,983.72 262 x £164.06 | Scheduled | |
| 10962 SOFT | Software support | Software Annual Contract DCS Covers 4 modules · 5 off it → | 4 | Rolling 90d notice · auto-renews | 03 Aug 2027 in 343d | — | £530 4 x £132.5 | Scheduled | |
| 11154 CON500 | Connectivity | Leased line 500Mb Zen | 1 | 12 months 60d notice | 08 Oct 2026 in 44d | — | £1,575.18 1 x £1,575.18 | Due in 90 days |
Annual value by service line
Active contracts only
Microsoft 365 licences£42,983.72
Managed support£29,635.24
Connectivity£1,575.18
Software support£530
Next twelve months
Renewal dates in order
- 30 SepAnnual DCS Remote Server MonitoringManaged support36d
- 08 OctLeased line 500MbConnectivity44d
- 07 DecMicrosoft 365 Business PremiumMicrosoft 365 licences104d
- 21 JulHardware Quarterly ContractManaged support330d
- 03 AugSoftware Annual ContractSoftware support343d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.