Support agreementManaged contractJES623-AGR169
Covered by a managed support agreement with an agreed SLA.
Customer since21 Dec 2020Response SLA1 hourRateIncludedNotice30 daysMachines on contract133 of 138
5 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for JES623Active contracts
7
0 expired or cancelled
Annual contract value
£53,148.6
Active lines only
Renewals within 90 days
3
£3,043.8
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9545 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 133 machines · 5 in service and off it → | 133 | 12 months 30d notice · auto-renews | 07 May 2027 in 255d | — | £15,338.08 £3,834.52 quarterly | Scheduled | |
| 9996 DCSRMS | Managed support | Annual DCS Remote Server Monitoring DCS | 1 | 12 months 30d notice | 15 Oct 2026 in 51d | — | £1,644.24 1 x £1,644.24 | Due in 90 days | |
| 10522 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 151 seats | 12 months 60d notice | 19 Apr 2027 in 237d | 07 Oct 2027 | £31,320.42 151 x £207.42 | Scheduled | |
| 10883 MJM002 | Software support | M J M Kwickstock Licence MJM Covers 3 modules → | 3 | 12 months 90d notice · auto-renews | 27 Feb 2027 in 186d | — | £600 3 x £200 | Scheduled | |
| 11179 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 156 seats | 36 months 30d notice · auto-renews | 16 Oct 2026 in 52d | — | £547.56 156 x £3.51 | Due in 90 days | |
| 11846 AVA001 | Backup and DR | Amber Virtual Agent Per VM DCS | 1 | Rolling 60d notice · auto-renews | 22 Jul 2027 in 331d | 20 Nov 2027 | £2,846.3 1 x £2,846.3 | Scheduled | |
| 12111 HPE001 | Hardware maintenance | HPE Foundation Care HPE | 5 | 12 months 60d notice · auto-renews | 06 Nov 2026 in 73d | 28 Apr 2027 | £852 5 x £170.4 | Due in 90 days |
Annual value by service line
Active contracts only
Microsoft 365 licences£31,320.42
Managed support£16,982.32
Backup and DR£2,846.3
Hardware maintenance£852
Email security£547.56
Software support£191.67
Next twelve months
Renewal dates in order
- 15 OctAnnual DCS Remote Server MonitoringManaged support51d
- 16 OctHornetsecurity Advanced Threat ProtectionEmail security52d
- 06 NovHPE Foundation CareHardware maintenance73d
- 27 FebM J M Kwickstock LicenceSoftware support186d
- 19 AprAdobe Acrobat Pro EnterpriseMicrosoft 365 licences237d
- 07 MayHardware Quarterly ContractManaged support255d
- 22 JulAmber Virtual Agent Per VMBackup and DR331d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.