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Jesmond Brokers Trust

JES623ActiveManaged contract

jesmondbrokers.co.uk · Insurance · Account manager Rachel Byrne

Microsoft 365Healthy2 days agoSupport & assets (SQL)Healthy19 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Finding raised: 67 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    24 Aug 2026
  2. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode gdap.
    23 Aug 2026
  3. Finding raised: 33 devices beyond their expected lifecycleAlerts
    Device lifecycle · warning · AST-AGE
    08 Aug 2026
  4. Finding raised: 1 device running an unsupported operating systemAlerts
    Device lifecycle · critical · AST-OS-UNSUPPORTED
    07 Aug 2026
  5. 6 users added this monthUsers
    User count moved from 149 to 155.
    28 Jul 2026
  6. Support Review pack generatedReports
    Generated by Dan Okafor · customer-facing classification.
    25 Jul 2026
  7. Pipeline: VoIP telephony migration - 40 handsets — OrderedOpportunities
    Owner Alex Vokes. Order received. Next with DCS.
    22 Jul 2026
  8. Licensing Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    16 Jul 2026
  9. 4 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jul 2026
  10. Pipeline: Azure Virtual Desktop pilot — On HoldOpportunities
    Owner Rob Hall. On hold. Next with Engineer.
    10 Jul 2026
  11. Finding raised: MFA registration at 79% of enabled usersAlerts
    Identity security · warning · SEC-MFA-COVERAGE
    29 Jun 2026
  12. 3 users added this monthUsers
    User count moved from 144 to 147.
    28 Jun 2026
  13. 3 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jun 2026
  14. Finding raised: 43 devices on a legacy operating system buildAlerts
    Device lifecycle · warning · AST-OS-LEGACY
    23 May 2026
  15. Finding raised: 6 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    16 May 2026
  16. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 May 2026
  17. 3 users removed this monthUsers
    User count moved from 145 to 142.
    28 Apr 2026
  18. 5 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Apr 2026
  19. Licensing Review pack generatedReports
    Generated by Rachel Byrne · customer-facing classification.
    03 Mar 2026
  20. 6 users removed this monthUsers
    User count moved from 154 to 148.
    28 Feb 2026
  21. 7 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Feb 2026
  22. Customer branding updatedSettings
    Logo and primary colour saved as the new default for future packs.
    10 Feb 2026
  23. 4 users removed this monthUsers
    User count moved from 157 to 153.
    28 Jan 2026

Events in view

23 of 50 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.