Support agreementTime and materialsSupport is billed by the hour. No SLA commitment and no proactive cover.
View contracts and renewals →Total assets
24
21 in service
Beyond expected life
3
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
11
0 expiring within 90 days
On contract
12
57% of in-service machines
Maintenance a year
£1,765.18
£1,765.18 per invoice · annual
Not billed
£1,120
9 in-service machines off maintenance
Maintenance reconciliation
Contract 11359 · HPE001 · billed annual
On maintenance
12
billed £1,765.18 per invoice
Annualised
£1,765.18
£1,690 at standard rates
In service, off maintenance
9
£1,120 a year at standard rates
Correctly excluded
3
Spare, retired or awaiting disposal
9 machines are in service without maintenance cover. At standard rates that is £1,120 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
21
in service
- Laptop8
- Desktop3
- Mobile3
- Server2
- Wireless AP2
- Printer1
- Firewall1
- Switch1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Lenovo ThinkPad T14 KET185-AST-0001 · LE862683C | Laptop | Ava Haines | Remote | Windows 11 Pro 24H2 | 22 Aug 2022 | Expired 21 Aug 2025 |
| HP EliteBook 840 G9 KET185-AST-0002 · HP843937A | Laptop | Callum Chandra | Remote | Windows 11 Pro 24H2 | 06 May 2023 | Expired 05 May 2025 |
| Dell Latitude 5440 KET185-AST-0003 · DE958696C | Laptop | Noah Jameson | Head Office | Windows 11 Pro 24H2 | 24 Mar 2026 | In warranty 23 Mar 2028 |
| HP ProBook 450 G6 KET185-AST-0004 · HP887281B | Laptop | Kofi Okafor | Head Office | Windows 11 Pro 23H2 | 27 May 2026 | In warranty 26 May 2030 |
| Lenovo ThinkPad T14 KET185-AST-0005 · LE380028A | Laptop | Sophia Delaney | Head Office | Windows 10 Pro 22H2 | 27 Mar 2019 | Expired 26 Mar 2020 |
| Dell Latitude E7470 KET185-AST-0006 · DE354704D | Laptop | Freya Fletcher | Branch | Windows 11 Pro 24H2 | 19 May 2026 | In warranty 18 May 2028 |
| Apple MacBook Air M2 KET185-AST-0007 · AP967489A | Laptop | Callum Chandra | Head Office | macOS 14 | 19 Feb 2025 | In warranty 19 Feb 2027 |
| Dell Latitude E7470 KET185-AST-0008 · DE513557C | Laptop | Samir Okafor | Head Office | Windows 11 Pro 23H2 | 16 Feb 2026 | In warranty 16 Feb 2027 |
| HP EliteBook 840 G9 KET185-AST-0009 · HP260982B | Laptop | Noah Jameson | Branch | Windows 11 Pro 24H2 | 11 Mar 2023 | Expired 10 Mar 2025 |
| Lenovo ThinkCentre M70q KET185-AST-0010 · LE755298A | Desktop | Lena Fletcher | Head Office | Windows 10 Pro 21H2 | 10 Apr 2023 | In warranty 09 Apr 2027 |
| Dell OptiPlex 7010 KET185-AST-0011 · DE900082B | Desktop | Lena Fletcher | Remote | Windows 10 Pro 22H2 | 02 Mar 2022 | Expired 01 Mar 2025 |
| Lenovo ThinkCentre M70q KET185-AST-0012 · LE385458B | Desktop | Callum Chandra | Remote | Windows 11 Pro 24H2 | 13 Mar 2025 | Expired 13 Mar 2026 |
| Apple iPhone 14 KET185-AST-0013 · AP391060C | Mobile | Lena Fletcher | Remote | Android 13 | 17 Aug 2017 | Expired 17 Aug 2019 |
| Samsung Galaxy S23 KET185-AST-0014 · SA645261B | Mobile | Kofi Okafor | Remote | iOS 18 | 22 Oct 2024 | Expired 22 Oct 2025 |
| Samsung Galaxy A54 KET185-AST-0015 · SA949231B | Mobile | Kofi Okafor | Head Office | iOS 18 | 07 Jun 2025 | In warranty 07 Jun 2027 |
| Dell PowerEdge R750 KET185-AST-0016 · DE919255C | Server | Remote | Windows Server 2022 | 23 Oct 2021 | Expired 22 Oct 2024 | |
| HPE ProLiant DL360 Gen9 KET185-AST-0017 · HP815129A | Server | Head Office | Windows Server 2019 | 11 Apr 2025 | In warranty 10 Apr 2028 | |
| HP LaserJet M480 KET185-AST-0018 · HP272948C | Printer | Head Office | Embedded firmware | 11 May 2025 | Expired 11 May 2026 | |
| WatchGuard T35 KET185-AST-0019 · WA163030D | Firewall | Head Office | FortiOS 7.4 | 17 May 2023 | Expired 16 May 2025 | |
| Fortinet FortiGate 60F KET185-AST-0020 · FO842396C | Firewall | Branch | FortiOS 7.4 | 05 Apr 2025 | In warranty 04 Apr 2028 | |
| Netgear GS724T KET185-AST-0021 · NE851305C | Switch | Remote | Managed firmware | 23 May 2025 | In warranty 22 May 2029 | |
| Aruba AP-515 KET185-AST-0022 · AR176142C | Wireless AP | Branch | UniFi 8.x | 01 Feb 2025 | In warranty 01 Feb 2027 | |
| Aruba AP-515 KET185-AST-0023 · AR880280B | Wireless AP | Remote | UniFi 8.x | 17 Feb 2023 | Expired 16 Feb 2026 | |
| Aruba AP-515 KET185-AST-0024 · AR383668B | Wireless AP | Head Office | UniFi 8.x | 09 Jul 2026 | In warranty 08 Jul 2029 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 8 | 6 | 2 | 75% |
| Desktop | 3 | 1 | 2 | 33% |
| Server | 2 | 1 | 1 | 50% |
| Printer | 1 | 0 | 1 | 0% |
| Firewall | 1 | 1 | 0 | 100% |
| Switch | 1 | 1 | 0 | 100% |
| Wireless AP | 2 | 1 | 1 | 50% |
| Mobile | 3 | 1 | 2 | 33% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.