Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 24 Aug 2026Pipeline: Wi-Fi 6 site survey and installation — OrderedOpportunitiesOwner Ben King. Order received. Next with Account Manager.
- 24 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode delegated-fallback.
- 21 Aug 2026Technical Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 Jul 20264 users added this monthUsersUser count moved from 18 to 22.
- 28 Jun 20264 users added this monthUsersUser count moved from 12 to 16.
- 26 Jun 2026Support Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 13 Jun 2026Finding raised: MFA registration at 73% of enabled usersAlertsIdentity security · warning · SEC-MFA-COVERAGE
- 09 Jun 2026Finding raised: 18 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 05 Jun 2026Finding raised: 11 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 31 May 2026Finding raised: 21 machines supported on a time and materials basisAlertsSupport · information · CON-NO-MANAGED
- 19 May 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 15 May 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 14 May 2026Finding raised: 1 contract up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 09 May 2026Finding raised: Endpoint protection is not on a DCS contractAlertsSecurity validation · warning · CON-NO-ENDPOINT-PROTECTION
- 02 May 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 29 Mar 2026Added 6 licencesLicensingPurchased total 32 → 38.
- 28 Mar 20262 users added this monthUsersUser count moved from 10 to 12.
- 13 Mar 2026Technical Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
Events in view
18 of 25 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.