Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_ket479 Primary key — never changes |
| Account number | KET479 Links to ticketing and SQL |
| Display name | Kettlewell Roofing Ltd |
| Primary domain | kettlewellroofing.co.uk Microsoft tenant mapping aid |
| Tenant ID | ket479-6597-4f2a-9c31-855839 |
| SQL external key | KET479 |
| Account manager | Dan Okafor |
| Status | Active |
| Created | 20 Sep 2020 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | GDAP / partner delegated |
| Relationship state | expiring Expiry 03 Sep 2026 |
| Last successful sync | 22 Aug 2026 01:00 UTC 3 days ago |
| Last attempt | 25 Aug 2026 00:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Kettlewell Roofing Ltd
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Poppy OkonkwoPrimary | Operations Manager | [email protected] | 01623 346148 | Day-to-day escalation contact |
| Samir Chandra | Finance Manager | [email protected] | 01694 720506 | Handles purchase orders and renewals |
Prototype controls
Demo-only switches for showing how the phases differ
KET479 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.