Software position
6 licensed products on the registerProducts
6
0 on a support contract
Not on contract
6
£744 a year at listed rates
Annual support value
£0
No software support contract
Support calls
6
£431.25 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation Version 8.8.19 | T81282 | Workstations | Not on contract | — |
| O3NUS | Opera 3 Current Users Version 4.9.18 | T86508 | Server - Ap-Host | Not on contract | — |
| O3SAL | Opera 3 Sales Ledger | T56761 | Workstations | Not on contract | — |
| O3PUR | Opera 3 Purchase Ledger | T37039 | Server - Sql1 | Not on contract | — |
| LEC001 | Bespoke job management system | LIC 179219 | Workstations | Not on contract | — |
| MJM001 | KwikStock stock control add-on | LIC 360674 | Workstations | Not on contract | — |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- £56.25Invoice imported twice from the job systemOpera 3 Purchase Ledger · Kelly Gregory · 10 May 2026
- £18.75New user added and permissions setBespoke job management system · Karen Taylor · 12 Apr 2026
- £75Purchase order print alignmentBespoke job management system · Karen Taylor · 28 Dec 2025
- £150Stock take variance queryOpera 3 System Foundation · Kelly Gregory · 14 Dec 2025
- £112.5User locked out of the payroll companyKwikStock stock control add-on · Anne-Marie Cable · 08 Feb 2025
- £18.75New user added and permissions setOpera 3 Purchase Ledger · Stacey Thomas · 25 Dec 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.