Support agreementManaged contractCovered by a managed support agreement with an agreed SLA.
View contracts and renewals →Total assets
97
88 in service
Beyond expected life
17
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
44
6 expiring within 90 days
On contract
76
86% of in-service machines
Maintenance a year
£7,789.2
£1,947.3 per invoice · quarterly
Not billed
£1,635
12 in-service machines off maintenance
Maintenance reconciliation
Contract 9566 · HARQ · billed quarterly
On maintenance
76
billed £1,947.3 per invoice
Annualised
£7,789.2
£7,575 at standard rates
In service, off maintenance
12
£1,635 a year at standard rates
Correctly excluded
9
Spare, retired or awaiting disposal
12 machines are in service without maintenance cover. At standard rates that is £1,635 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
88
in service
- Laptop34
- Desktop18
- Thin Client18
- Mobile11
- Printer2
- Firewall2
- Wireless AP2
- Server1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| HP ProBook 450 G6 KET834-AST-0001 · HP776983A | Laptop | Oscar Grierson | Remote | Windows 10 Pro 22H2 | 12 Jun 2021 | Expired 12 Jun 2023 |
| Apple MacBook Pro 14 KET834-AST-0002 · AP230233D | Laptop | Ruby Okafor | Branch | macOS 14 | 28 Aug 2022 | Expired 27 Aug 2024 |
| HP ProBook 450 G6 KET834-AST-0003 · HP785235D | Laptop | Kofi Whitfield | Head Office | Windows 11 Pro 24H2 | 08 May 2025 | In warranty 07 May 2028 |
| HP ProBook 450 G6 KET834-AST-0004 · HP919471D | Laptop | Idris Nkemelu | Head Office | Windows 11 Pro 24H2 | 02 Jan 2025 | In warranty 02 Jan 2028 |
| Apple MacBook Pro 14 KET834-AST-0005 · AP263213B | Laptop | Oscar Ashby | Remote | macOS 15 | 08 Jul 2025 | In warranty 07 Jul 2028 |
| Dell Latitude E7470 KET834-AST-0006 · DE939400D | Laptop | George Haines | Head Office | Windows 11 Pro 24H2 | 22 Jan 2025 | In warranty 21 Jan 2029 |
| Apple MacBook Air M2 KET834-AST-0007 · AP863986D | Laptop | Dominic Ives | Head Office | macOS 15 | 07 Jun 2025 | Expired 07 Jun 2026 |
| Apple MacBook Air M2 KET834-AST-0008 · AP727979A | Laptop | Bethan Nkemelu | Head Office | macOS 15 | 10 Nov 2025 | Expiring soon 10 Nov 2026 |
| HP EliteBook 840 G9 KET834-AST-0009 · HP364404A | Laptop | Ruby Okafor | Head Office | Windows 11 Pro 24H2 | 26 Jun 2024 | Expired 26 Jun 2026 |
| Apple MacBook Air M2 KET834-AST-0010 · AP617142D | Laptop | Leo Delaney | Branch | macOS 15 | 29 Mar 2025 | Expired 29 Mar 2026 |
| Dell Latitude E7470 KET834-AST-0011 · DE886126C | Laptop | Jack Mensah | Head Office | Windows 11 Pro 23H2 | 21 Sep 2025 | In warranty 20 Sep 2028 |
| Dell Latitude 7420 KET834-AST-0012 · DE155396A | Laptop | Oscar Grierson | Head Office | Windows 10 Pro 22H2 | 16 Mar 2019 | Expired 15 Mar 2021 |
| Dell Latitude E7470 KET834-AST-0013 · DE337484B | Laptop | Grace Barnes | Head Office | Windows 10 Pro 22H2 | 26 Sep 2024 | Expired 26 Sep 2025 |
| HP EliteBook 840 G9 KET834-AST-0014 · HP649535D | Laptop | Ruby Okafor | Head Office | Windows 10 Pro 22H2 | 07 May 2021 | Expired 07 May 2023 |
| Apple MacBook Air M2 KET834-AST-0015 · AP313070A | Laptop | Sophia Vaughan | Head Office | macOS 15 | 31 Mar 2025 | In warranty 30 Mar 2028 |
| Dell Latitude 7420 KET834-AST-0016 · DE366641B | Laptop | Oscar Grierson | Remote | Windows 11 Pro 24H2 | 14 Nov 2023 | Expiring soon 13 Nov 2026 |
| Lenovo ThinkPad T14 KET834-AST-0017 · LE222340A | Laptop | Oscar Grierson | Head Office | Windows 10 Pro 22H2 | 03 Jul 2025 | In warranty 02 Jul 2029 |
| HP EliteBook 840 G9 KET834-AST-0018 · HP135751A | Laptop | Theo Fletcher | Remote | Windows 11 Pro 24H2 | 19 May 2026 | In warranty 18 May 2030 |
| Apple MacBook Air M2 KET834-AST-0019 · AP352924A | Laptop | Lena Okafor | Remote | macOS 14 | 08 Jul 2026 | In warranty 08 Jul 2027 |
| Dell Latitude 5440 KET834-AST-0020 · DE979220D | Laptop | Idris Grierson | Head Office | Windows 11 Pro 24H2 | 26 Dec 2023 | Expired 25 Dec 2025 |
| HP ProBook 450 G6 KET834-AST-0021 · HP280770D | Laptop | Dominic Nkemelu | Head Office | Windows 11 Pro 24H2 | 11 Dec 2024 | In warranty 11 Dec 2027 |
| Dell Latitude 5440 KET834-AST-0022 · DE443077C | Laptop | Kofi Mensah | Head Office | Windows 11 Pro 24H2 | 11 Apr 2023 | Expired 10 Apr 2026 |
| Dell Latitude 5440 KET834-AST-0023 · DE826531D | Laptop | Grace Barnes | Branch | Windows 11 Pro 24H2 | 29 Mar 2026 | In warranty 29 Mar 2027 |
| HP EliteBook 840 G9 KET834-AST-0024 · HP684757A | Laptop | Bethan Delaney | Head Office | Windows 11 Pro 24H2 | 02 Mar 2025 | In warranty 01 Mar 2028 |
| Dell Latitude 5440 KET834-AST-0025 · DE960858C | Laptop | Chloe Haines | Head Office | Windows 10 Pro 22H2 | 22 Jun 2020 | Expired 22 Jun 2022 |
| Dell Latitude E7470 KET834-AST-0026 · DE405209B | Laptop | Lena Ferris | Branch | Windows 10 Pro 22H2 | 16 Jun 2024 | Expired 16 Jun 2025 |
| Dell Latitude 5440 KET834-AST-0027 · DE526817B | Laptop | Kofi Mensah | Remote | Windows 11 Pro 24H2 | 18 Apr 2023 | Expired 17 Apr 2026 |
| HP EliteBook 840 G9 KET834-AST-0028 · HP954682C | Laptop | Idris Grierson | Head Office | Windows 11 Pro 23H2 | 22 Mar 2024 | In warranty 21 Mar 2028 |
| Apple MacBook Air M2 KET834-AST-0029 · AP542128A | Laptop | Grace Barnes | Head Office | macOS 13 | 15 Dec 2024 | Expired 15 Dec 2025 |
| Apple MacBook Pro 14 KET834-AST-0030 · AP380947C | Laptop | Leo Delaney | Remote | macOS 13 | 03 Nov 2020 | Expired 03 Nov 2021 |
| Apple MacBook Pro 14 KET834-AST-0031 · AP616553B | Laptop | Dominic Chandra | Head Office | macOS 13 | 19 Nov 2024 | In warranty 18 Nov 2028 |
| Dell Latitude E7470 KET834-AST-0032 · DE398383D | Laptop | Sophia Vaughan | Head Office | Windows 11 Pro 24H2 | 07 Jul 2023 | In warranty 06 Jul 2027 |
| HP ProBook 450 G6 KET834-AST-0033 · HP253271D | Laptop | Omar Kowalski | Remote | Windows 11 Pro 24H2 | 25 Oct 2022 | Expired 24 Oct 2025 |
| Lenovo ThinkPad T14 KET834-AST-0034 · LE995578B | Laptop | Isla Okonkwo | Head Office | Windows 10 Pro 22H2 | 14 Aug 2019 | Expired 13 Aug 2020 |
| Dell Latitude E7470 KET834-AST-0035 · DE205621D | Laptop | Oscar Marsh | Site 2 | Windows 11 Pro 24H2 | 09 Jun 2026 | In warranty 08 Jun 2028 |
| Apple MacBook Pro 14 KET834-AST-0036 · AP856439C | Laptop | Farrah Nkemelu | Head Office | macOS 13 | 05 Nov 2020 | Expired 04 Nov 2024 |
| Dell Latitude 7420 KET834-AST-0037 · DE418224B | Laptop | Theo Ferris | Branch | Windows 11 Pro 24H2 | 28 Jun 2026 | In warranty 28 Jun 2027 |
| Dell OptiPlex 3050 KET834-AST-0038 · DE667102D | Desktop | Omar Nkemelu | Head Office | Windows 10 Pro 21H2 | 05 Feb 2021 | Expired 05 Feb 2022 |
| Lenovo ThinkCentre M70q KET834-AST-0039 · LE539265B | Desktop | Idris Nkemelu | Head Office | Windows 11 Pro 24H2 | 16 Aug 2024 | Expired 16 Aug 2026 |
| Dell OptiPlex 7010 KET834-AST-0040 · DE789746B | Desktop | Freya Vaughan | Remote | Windows 10 Pro 21H2 | 02 Dec 2024 | In warranty 02 Dec 2026 |
| Dell OptiPlex 3050 KET834-AST-0041 · DE231091C | Desktop | Isla Jameson | Head Office | Windows 10 Pro 21H2 | 24 Jun 2022 | Expired 23 Jun 2024 |
| HP ProDesk 400 G7 KET834-AST-0042 · HP370434A | Desktop | Isla Jameson | Remote | Windows 11 Pro 24H2 | 28 Apr 2025 | Expired 28 Apr 2026 |
| Dell OptiPlex 7010 KET834-AST-0043 · DE266429D | Desktop | Oscar Halstead | Remote | Windows 10 Pro 22H2 | 25 Sep 2024 | Expiring soon 25 Sep 2026 |
| HP ProDesk 400 G7 KET834-AST-0044 · HP431202A | Desktop | Nia Sinclair | Remote | Windows 11 Pro 24H2 | 15 Apr 2026 | In warranty 14 Apr 2028 |
| Dell OptiPlex 3050 KET834-AST-0045 · DE366914C | Desktop | Hana Marsh | Branch | Windows 10 Pro 21H2 | 14 Mar 2024 | In warranty 13 Mar 2028 |
| Lenovo ThinkCentre M70q KET834-AST-0046 · LE166507B | Desktop | Jack Mensah | Remote | Windows 10 Pro 22H2 | 17 Jun 2025 | In warranty 16 Jun 2029 |
| Lenovo ThinkCentre M70q KET834-AST-0047 · LE949441B | Desktop | Farrah Jameson | Branch | Windows 10 Pro 22H2 | 02 Jul 2025 | In warranty 01 Jul 2028 |
| Lenovo ThinkCentre M70q KET834-AST-0048 · LE627874D | Desktop | Theo Fletcher | Head Office | Windows 11 Pro 24H2 | 26 Sep 2024 | In warranty 26 Sep 2027 |
| Dell OptiPlex 7010 KET834-AST-0049 · DE709188A | Desktop | Chloe Grierson | Head Office | Windows 10 Pro 21H2 | 18 Nov 2016 | Expired 18 Nov 2018 |
| Dell OptiPlex 3050 KET834-AST-0050 · DE950790A | Desktop | Leo Mensah | Head Office | Windows 10 Pro 21H2 | 19 Sep 2020 | Expired 19 Sep 2022 |
| Dell OptiPlex 3050 KET834-AST-0051 · DE195694A | Desktop | Dominic Chandra | Head Office | Windows 10 Pro 21H2 | 12 Sep 2020 | Expired 12 Sep 2023 |
| Dell OptiPlex 7010 KET834-AST-0052 · DE374898A | Desktop | Henry Sowande | Head Office | Windows 10 Pro 21H2 | 12 Aug 2017 | Expired 11 Aug 2020 |
| Dell OptiPlex 3050 KET834-AST-0053 · DE888079D | Desktop | Marcus Jameson | Branch | Windows 10 Pro 21H2 | 21 Nov 2018 | Expired 21 Nov 2019 |
| Lenovo ThinkCentre M70q KET834-AST-0054 · LE753594B | Desktop | Samir Okafor | Remote | Windows 11 Pro 24H2 | 18 Jan 2024 | Expired 17 Jan 2026 |
| Dell OptiPlex 7010 KET834-AST-0055 · DE262988C | Desktop | Idris Grierson | Branch | Windows 11 Pro 24H2 | 09 Oct 2022 | Expired 09 Oct 2023 |
| Dell OptiPlex 3050 KET834-AST-0056 · DE357547A | Desktop | Samir Okafor | Head Office | Windows 10 Pro 22H2 | 05 May 2022 | Expired 04 May 2024 |
| Lenovo ThinkCentre M70q KET834-AST-0057 · LE731991D | Desktop | Marcus Jameson | Head Office | Windows 11 Pro 24H2 | 28 Aug 2024 | Expired 28 Aug 2025 |
| Dell OptiPlex 7010 KET834-AST-0058 · DE857380D | Desktop | Chloe Whitfield | Head Office | Windows 11 Pro 24H2 | 20 Oct 2023 | Expired 19 Oct 2024 |
| Lenovo ThinkCentre M70q KET834-AST-0059 · LE980094D | Desktop | Oscar Marsh | Remote | Windows 10 Pro 22H2 | 20 Jan 2025 | In warranty 20 Jan 2028 |
| Samsung Galaxy A54 KET834-AST-0060 · SA330031A | Mobile | Isla Jameson | Head Office | Android 13 | 01 Sep 2021 | Expired 01 Sep 2023 |
| Samsung Galaxy A54 KET834-AST-0061 · SA120772A | Mobile | Lena Ferris | Branch | iOS 18 | 25 Jul 2025 | In warranty 24 Jul 2029 |
| Apple iPhone 14 KET834-AST-0062 · AP214962A | Mobile | Oscar Grierson | Remote | iOS 17 | 15 Jan 2026 | In warranty 15 Jan 2027 |
| Samsung Galaxy A54 KET834-AST-0063 · SA558160D | Mobile | Isla Okonkwo | Head Office | Android 13 | 27 May 2017 | Expired 27 May 2019 |
| Samsung Galaxy A54 KET834-AST-0064 · SA934136A | Mobile | Callum Grierson | Head Office | Android 13 | 05 Jul 2017 | Expired 04 Jul 2021 |
| Apple iPhone 14 KET834-AST-0065 · AP642782C | Mobile | Sophia Vaughan | Site 2 | iOS 17 | 22 Mar 2024 | Expired 22 Mar 2025 |
| Samsung Galaxy S23 KET834-AST-0066 · SA713213C | Mobile | Oscar Marsh | Head Office | iOS 17 | 26 Aug 2025 | In warranty 25 Aug 2029 |
| Samsung Galaxy S23 KET834-AST-0067 · SA915569D | Mobile | Charlie Okonkwo | Head Office | Android 13 | 25 Aug 2022 | Expired 24 Aug 2024 |
| Apple iPhone 14 KET834-AST-0068 · AP319900C | Mobile | Oscar Ashby | Site 2 | iOS 18 | 22 Feb 2026 | In warranty 21 Feb 2030 |
| Samsung Galaxy S23 KET834-AST-0069 · SA966232C | Mobile | Bethan Nkemelu | Head Office | iOS 18 | 27 Nov 2025 | In warranty 26 Nov 2028 |
| Samsung Galaxy A54 KET834-AST-0070 · SA308940D | Mobile | Ruby Okafor | Head Office | iOS 17 | 12 May 2026 | In warranty 11 May 2028 |
| Apple iPhone 12 KET834-AST-0071 · AP654653A | Mobile | Oscar Marsh | Branch | iOS 18 | 25 Sep 2024 | Expiring soon 25 Sep 2026 |
| HP t640 KET834-AST-0072 · HP812403B | Thin Client | Grace Barnes | Head Office | Windows 10 IoT | 10 Feb 2024 | In warranty 09 Feb 2027 |
| HP t640 KET834-AST-0073 · HP962781A | Thin Client | Chloe Whitfield | Branch | ThinPro | 27 Sep 2025 | Expiring soon 27 Sep 2026 |
| IGEL UD3 KET834-AST-0074 · IG591850B | Thin Client | Lena Okafor | Head Office | ThinPro | 25 Jan 2026 | In warranty 25 Jan 2027 |
| IGEL UD3 KET834-AST-0075 · IG662835C | Thin Client | Leo Delaney | Head Office | ThinPro | 09 Feb 2026 | In warranty 09 Feb 2028 |
| HP t640 KET834-AST-0076 · HP169007C | Thin Client | Lena Okafor | Head Office | ThinPro | 24 Sep 2024 | Expired 24 Sep 2025 |
| HP t640 KET834-AST-0077 · HP824168A | Thin Client | Lena Rowley | Head Office | Windows 10 IoT | 10 Jul 2018 | Expired 10 Jul 2019 |
| Dell Wyse 5070 KET834-AST-0078 · DE603287C | Thin Client | Bethan Pritchard | Branch | ThinPro | 13 Aug 2025 | Expired 13 Aug 2026 |
| HP t640 KET834-AST-0079 · HP183478D | Thin Client | Oscar Grierson | Head Office | Windows 10 IoT | 27 Jul 2019 | Expired 26 Jul 2023 |
| HP t640 KET834-AST-0080 · HP882716B | Thin Client | Samir Okafor | Head Office | ThinPro | 09 Oct 2025 | In warranty 08 Oct 2028 |
| IGEL UD3 KET834-AST-0081 · IG874664A | Thin Client | Amelia Fletcher | Remote | ThinPro | 03 Apr 2022 | Expired 03 Apr 2023 |
| IGEL UD3 KET834-AST-0082 · IG666519C | Thin Client | Oscar Marsh | Remote | Windows 10 IoT | 17 Jan 2026 | In warranty 16 Jan 2029 |
| Dell Wyse 5070 KET834-AST-0083 · DE112446C | Thin Client | Oscar Marsh | Head Office | ThinPro | 18 Apr 2025 | Expired 18 Apr 2026 |
| IGEL UD3 KET834-AST-0084 · IG108469B | Thin Client | Leo Delaney | Head Office | ThinPro | 04 Sep 2024 | Expiring soon 04 Sep 2026 |
| Dell Wyse 5070 KET834-AST-0085 · DE878484D | Thin Client | George Haines | Head Office | ThinPro | 01 Nov 2025 | In warranty 01 Nov 2027 |
| Dell Wyse 5070 KET834-AST-0086 · DE718153C | Thin Client | Charlie Okonkwo | Head Office | ThinPro | 27 Aug 2023 | Expired 26 Aug 2024 |
| Dell Wyse 5070 KET834-AST-0087 · DE547586A | Thin Client | Omar Kowalski | Branch | Windows 10 IoT | 21 Sep 2022 | Expired 20 Sep 2024 |
| HP t640 KET834-AST-0088 · HP298217A | Thin Client | Omar Nkemelu | Head Office | ThinPro | 05 Apr 2024 | In warranty 05 Apr 2027 |
| IGEL UD3 KET834-AST-0089 · IG670913C | Thin Client | Ella Ferris | Head Office | Windows 10 IoT | 03 Sep 2021 | Expired 02 Sep 2024 |
| HPE ProLiant DL380 Gen10 KET834-AST-0090 · HP433288D | Server | Head Office | Windows Server 2022 | 23 Oct 2022 | In warranty 22 Oct 2027 | |
| HP LaserJet M480 KET834-AST-0091 · HP296889A | Printer | Head Office | Embedded firmware | 26 Jun 2024 | Expired 26 Jun 2026 | |
| HP LaserJet M480 KET834-AST-0092 · HP874499B | Printer | Head Office | Embedded firmware | 13 Nov 2020 | Expired 13 Nov 2023 | |
| Fortinet FortiGate 60F KET834-AST-0093 · FO160695C | Firewall | Branch | Fireware 12.10 | 23 Jul 2026 | In warranty 22 Jul 2030 | |
| WatchGuard T35 KET834-AST-0094 · WA343239A | Firewall | Head Office | Fireware 12.10 | 11 Nov 2025 | In warranty 10 Nov 2028 | |
| HPE Aruba 2530 KET834-AST-0095 · HP507058A | Switch | Head Office | Managed firmware | 17 Feb 2021 | Expired 16 Feb 2025 | |
| Aruba AP-515 KET834-AST-0096 · AR932032C | Wireless AP | Head Office | UniFi 8.x | 18 Jun 2026 | In warranty 17 Jun 2028 | |
| Aruba AP-515 KET834-AST-0097 · AR520895C | Wireless AP | Branch | UniFi 8.x | 13 Aug 2022 | Expired 13 Aug 2023 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 34 | 29 | 5 | 85% |
| Desktop | 18 | 15 | 3 | 83% |
| Server | 1 | 0 | 1 | 0% |
| Printer | 2 | 2 | 0 | 100% |
| Firewall | 2 | 2 | 0 | 100% |
| Wireless AP | 2 | 1 | 1 | 50% |
| Thin Client | 18 | 16 | 2 | 89% |
| Mobile | 11 | 11 | 0 | 100% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.