Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_ket834 Primary key — never changes |
| Account number | KET834 Links to ticketing and SQL |
| Display name | Kettlewell Security Trust |
| Primary domain | kettlewellsecurity.co.uk Microsoft tenant mapping aid |
| Tenant ID | ket834-7413-4f2a-9c31-698650 |
| SQL external key | KET834 |
| Account manager | Tom Whitfield |
| Status | Active |
| Created | 24 Feb 2024 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | GDAP / partner delegated |
| Relationship state | active Expiry 13 Jul 2027 |
| Last successful sync | 15 Aug 2026 23:00 UTC 9 days ago |
| Last attempt | 25 Aug 2026 06:00 UTC Result: partial |
| M365 data quality | Partial |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Kettlewell Security Trust
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Ava MensahPrimary | Operations Manager | [email protected] | 01467 612592 | Day-to-day escalation contact |
| Nadia Bellamy | Practice Manager | [email protected] | 01633 769370 | Approves user changes |
Prototype controls
Demo-only switches for showing how the phases differ
KET834 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.