Support agreementManaged contractLOV233-AGR572
Covered by a managed support agreement with an agreed SLA.
Customer since30 Jan 2026Response SLA4 hoursRateIncludedNotice30 daysMachines on contract43 of 48
5 in-service machines are not on a contractSee which machines →
Contract position
8 contract records for LOV233Active contracts
7
1 expired or cancelled
Annual contract value
£22,843.62
Active lines only
Renewals within 90 days
2
£6,773.63
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9790 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 43 machines · 5 in service and off it → | 43 | 12 months 60d notice · auto-renews | 15 Apr 2027 in 233d | 30 Aug 2027 | £5,730.7 £2,865.35 6 monthly | Scheduled | |
| 10230 DCSRMS | Managed support | Annual DCS Remote Server Monitoring DCS | 1 | 36 months 30d notice | 26 Sep 2026 in 32d | 28 Jan 2027 | £1,986.44 1 x £1,986.44 | Due in 90 days | |
| 10446 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 43 seats | 12 months 30d notice | 24 Oct 2026 in 60d | 14 May 2027 | £4,787.19 43 x £111.33 | Due in 90 days | |
| 10861 ESE057 | Endpoint protection | ESET Enterprise with MDR ESET | 37 seats | 12 months 60d notice | 24 Jan 2027 in 152d | — | £196.47 37 x £5.31 | Scheduled | |
| 11174 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 44 seats | 36 months 30d notice · auto-renews | 25 Aug 2027 in 365d | — | £130.68 44 x £2.97 | Scheduled | |
| 11867 AVO100 | Backup and DR | M365 Amber Vault Storage per TB DCS | 1 | Rolling 30d notice · auto-renews | 23 Apr 2026 124d ago | 18 Aug 2026 | £1,083.47 1 x £1,083.47 · 12.5% off | Lapsed | |
| 12051 CON500 | Connectivity | Leased line 500Mb Zen | 6 | 36 months 60d notice | 24 Dec 2026 in 121d | — | £9,557.82 6 x £1,592.97 | Scheduled | |
| 12491 TELMTP | Telephony | Microsoft Teams Phone Microsoft | 36 seats | 36 months 90d notice | 05 Jan 2027 in 133d | — | £454.32 36 x £12.62 | Scheduled |
Annual value by service line
Active contracts only
Connectivity£9,557.82
Managed support£7,717.14
Microsoft 365 licences£4,787.19
Telephony£454.32
Endpoint protection£196.47
Email security£130.68
Next twelve months
Renewal dates in order
- 26 SepAnnual DCS Remote Server MonitoringManaged support32d
- 24 OctMicrosoft 365 Business StandardMicrosoft 365 licences60d
- 24 DecLeased line 500MbConnectivity121d
- 05 JanMicrosoft Teams PhoneTelephony133d
- 24 JanESET Enterprise with MDREndpoint protection152d
- 15 AprHardware 6 Mthly ContractManaged support233d
- 25 AugHornetsecurity Advanced Threat ProtectionEmail security365d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.