Software position
5 licensed products on the registerProducts
5
0 on a support contract
Not on contract
5
£680 a year at listed rates
Annual support value
£0
No software support contract
Support calls
8
£412.5 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation | T11918 | Server - Sql1 | Not on contract | — |
| O3NUS | Opera 3 Current Users Version 10.4.0 | T63977 | Server - Sql1 | Not on contract | — |
| O3SAL | Opera 3 Sales Ledger | T11047 | Terminal server | Not on contract | — |
| O3PUR | Opera 3 Purchase Ledger | T80809 | Workstations | Not on contract | — |
| O3NOM | Opera 3 Nominal Ledger | T52843 | Server - Ap-Host | Not on contract | — |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- £37.5Year end routine walkthroughOpera 3 Sales Ledger · Anne-Marie Cable · 24 Aug 2026
- £112.5Purchase order print alignmentOpera 3 Nominal Ledger · Anne-Marie Cable · 08 Aug 2026
- £37.5New user added and permissions setOpera 3 Current Users · Julie Herbert · 11 Jan 2026
- £56.25User locked out of the payroll companyOpera 3 Nominal Ledger · Anne-Marie Cable · 06 Dec 2025
- £75Stock take variance queryOpera 3 System Foundation · Kelly Gregory · 13 Nov 2025
- £18.75New user added and permissions setOpera 3 Purchase Ledger · Julie Herbert · 20 Jun 2025
- £56.25User locked out of the payroll companyOpera 3 Current Users · Kelly Gregory · 01 Jun 2025
- £18.75Stock take variance queryOpera 3 Sales Ledger · Anne-Marie Cable · 08 Feb 2025
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.