Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 24 Aug 2026Finding raised: 3 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 09 Aug 2026Pipeline: Windows 10 to Windows 11 device refresh — OrderedOpportunitiesOwner Alex Vokes. Order received. Next with DCS.
- 08 Aug 2026Pipeline: Server refresh - 2x HPE DL360 + backup — LostOpportunitiesOwner Rob Hall. No response. Next with Sales Owner.
- 08 Aug 2026Microsoft 365 sync failedSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 26 Jul 2026Licensing Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 20 Jul 2026Finding raised: 24 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 11 Jul 2026Finding raised: 14 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 21 Jun 2026Technical Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 20 Jun 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 20 Jun 2026Finding raised: 1 device running an unsupported operating systemAlertsDevice lifecycle · critical · AST-OS-UNSUPPORTED
- 15 Jun 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 30 May 2026Finding raised: 9 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 15 May 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 01 Mar 2026Removed 4 licencesLicensingPurchased total 48 → 44.
- 28 Feb 2026Technical Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 Feb 20263 users removed this monthUsersUser count moved from 44 to 41.
- 29 Jan 2026Technical Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 27 Jan 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
Events in view
18 of 25 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.