Support agreementManaged contractLOV591-AGR748
Covered by a managed support agreement with an agreed SLA.
Customer since06 Jun 2021Response SLA1 hourRateIncludedNotice30 daysMachines on contract49 of 54
5 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for LOV591Active contracts
6
0 expired or cancelled
Annual contract value
£29,969.55
Active lines only
Renewals within 90 days
2
£11,368.38
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9653 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 49 machines · 5 in service and off it → | 49 | 36 months 30d notice · auto-renews | 20 Mar 2027 in 207d | — | £5,906.2 £1,476.55 quarterly | Scheduled | |
| 10129 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 52 seats | 12 months 90d notice | 14 Nov 2026 in 81d | 19 Feb 2027 | £11,156.08 52 x £214.54 | Due in 90 days | |
| 10353 SOFT | Software support | Software Annual Contract DCS Covers 2 modules → | 2 | 12 months 60d notice | 12 Jan 2027 in 140d | — | £600 2 x £300 | Scheduled | |
| 10782 ESE052 | Endpoint protection | ESET PROTECT Entry ESET | 55 seats | 12 months 30d notice · auto-renews | 30 Oct 2026 in 66d | — | £212.3 55 x £3.86 | Due in 90 days | |
| 11311 CON900 | Connectivity | FTTP 900/110 TalkTalk Business | 1 | 36 months 60d notice · auto-renews | 16 Mar 2027 in 203d | 15 Sep 2027 | £1,637.17 1 x £1,637.17 | Scheduled | |
| 11789 TEL3CX | Telephony | 3CX Hosted PBX 3CX | 5 | 12 months 90d notice | 23 Aug 2027 in 363d | 15 Feb 2028 | £10,457.8 5 x £2,091.56 · 5% off | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£11,156.08
Telephony£10,457.8
Managed support£5,906.2
Connectivity£1,637.17
Software support£260.73
Endpoint protection£212.3
Next twelve months
Renewal dates in order
- 30 OctESET PROTECT EntryEndpoint protection66d
- 14 NovAdobe Acrobat Pro EnterpriseMicrosoft 365 licences81d
- 12 JanSoftware Annual ContractSoftware support140d
- 16 MarFTTP 900/110Connectivity203d
- 20 MarHardware Quarterly ContractManaged support207d
- 23 Aug3CX Hosted PBXTelephony363d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.