Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 22 Aug 2026Pipeline: Email security and phishing simulation — OrderedOpportunitiesOwner Rob Hall. Order received. Next with DCS.
- 13 Aug 2026Microsoft 365 sync throttledSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 07 Aug 2026Pipeline: Practice management server + SQL licences — DCS Action RequiredOpportunitiesOwner Alex Vokes. Chasing. Next with DCS.
- 28 Jul 20263 users added this monthUsersUser count moved from 74 to 77.
- 22 Jul 2026Finding raised: 3 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 21 Jul 2026Finding raised: 18 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 16 Jul 2026Licensing Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 15 Jul 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 12 Jul 2026Added 3 licencesLicensingPurchased total 85 → 88.
- 08 Jul 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 02 Jul 2026Finding raised: Email security is not on a DCS contractAlertsSecurity validation · information · CON-NO-EMAIL-SECURITY
- 01 Jul 2026Finding raised: MFA registration at 72% of enabled usersAlertsIdentity security · warning · SEC-MFA-COVERAGE
- 28 Jun 20263 users added this monthUsersUser count moved from 70 to 73.
- 21 Jun 2026Added 7 licencesLicensingPurchased total 78 → 85.
- 15 Jun 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 31 May 2026Finding raised: 5 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 28 May 20262 users removed this monthUsersUser count moved from 71 to 69.
- 28 Apr 20264 users added this monthUsersUser count moved from 67 to 71.
- 25 Apr 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 15 Apr 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Mar 20264 users removed this monthUsersUser count moved from 71 to 67.
- 15 Feb 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Jan 20262 users removed this monthUsersUser count moved from 74 to 72.
- 15 Jan 20262 assets added to inventoryAssetsRecorded by the operational source system.
Events in view
24 of 44 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.