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Loversall Agriculture Associates

LOV591ActiveManaged contract

loversallagriculture.co.uk · Agriculture · Account manager Ellie Marsh · Loversall Holdings (site of 6)

Microsoft 365Stale12 days agoSupport & assets (SQL)Healthy5 hr ago

01 Jan 2026 – 25 Aug 2026 · month buckets · applies to every section

OverviewMicrosoft 365Support and SLAHardware assetsSoftwareContracts and renewalsAlertsOpportunitiesTimelineDocumentsReports and packsSettings

Software position

2 licensed products on the register
Products
2
2 on a support contract
Not on contract
0
Supported ad hoc or by the vendor
Annual support value
£600
Contract 10353 · SOFT
Support calls
10
All within contract

Software register

What the customer is licensed for, and what DCS supports

Licensed software products
CodeProductLicence refInstalled onSupportAnnual amount
SG50ACSage 50 Accounts Professional
Version 6.0.14
T70988Server - Ap-HostOn contract
10353
£225
SG50PRSage 50 PayrollT74922WorkstationsOn contract
10353
£375

Calls by product

Where software support time goes

Recent software calls

Logged against the product, not a machine

  • Report layout change requested
    Sage 50 Accounts Professional · Karen Taylor · 08 Jul 2026
    On contract
  • User locked out of the payroll company
    Sage 50 Accounts Professional · Karen Taylor · 11 Jun 2026
    On contract
  • User locked out of the payroll company
    Sage 50 Accounts Professional · Kelly Gregory · 03 Apr 2026
    On contract
  • Invoice imported twice from the job system
    Sage 50 Payroll · Anne-Marie Cable · 23 Jan 2026
    On contract
  • Report layout change requested
    Sage 50 Payroll · Kelly Gregory · 16 Nov 2025
    On contract
  • Report layout change requested
    Sage 50 Accounts Professional · Karen Taylor · 05 Aug 2025
    On contract
  • New user added and permissions set
    Sage 50 Accounts Professional · Kelly Gregory · 16 May 2025
    On contract
  • Nominal period end would not run
    Sage 50 Accounts Professional · Julie Herbert · 14 Feb 2025
    On contract
  • Invoice imported twice from the job system
    Sage 50 Accounts Professional · Julie Herbert · 04 Feb 2025
    On contract
  • User locked out of the payroll company
    Sage 50 Accounts Professional · Kelly Gregory · 29 Oct 2024
    On contract
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.