Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
356
20 disabled · 27 guests
Assigned licences
327
85% of 383 purchased
Available licences
56
Assignable without purchase
M365 active usage
83%
295 of 356 enabled users
Service and health
Support, contract and asset data from the DCS APIAssets in service
343
92 over four years old
Renewals in 90 days
2
Next: Opera 3 Annual Licence on 02 Nov 2026
Open support workload
11
430 eligible records in period
Average response
5.5 hr
156 quote, project and install records excluded
Not billed a year
£3,294
27 machines and 1 modules off contract
Customer health
61Needs review▼ 5
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
+7 in period (+1.9%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
327
assigned
- Business Standard99
- Microsoft 365 E3124
- Project Plan 336
- Business Premium68
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Business Standard99/116
Microsoft 365 E3124/145
Project Plan 336/42
Business Premium68/80
Support volume trend
Event measure, summed per bucket
156 excluded records
Excluded records are shown for volume context only and never affect response, resolution or SLA figures.
Asset age profile
In-service assets by age band
Expected lifecycle thresholds are configurable per asset class.