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Marsden Medical LLP

MAR184ActiveManaged contract

marsdenmedical.co.uk · Healthcare · Account manager Priya Raman

Microsoft 365Healthy22 hr agoSupport & assets (SQL)Healthy12 hr ago

01 Jan 2026 – 25 Aug 2026 · month buckets · applies to every section

OverviewMicrosoft 365Support and SLAHardware assetsSoftwareContracts and renewalsAlertsOpportunitiesTimelineDocumentsReports and packsSettings

Customer master data

Immutable internal identity with external mapping keys

Internal CustomerId
cus_mar184
Primary key — never changes
Account number
MAR184
Links to ticketing and SQL
Display name
Marsden Medical LLP
Primary domain
marsdenmedical.co.uk
Microsoft tenant mapping aid
Tenant ID
mar184-3443-4f2a-9c31-871398
SQL external key
MAR184
Account manager
Priya Raman
Status
Active
Created
06 Nov 2020

Connection and collection

Authentication mode is independent of the data model

Auth method
Tenant app consent
Relationship state
unknown
No expiry recorded
Last successful sync
24 Aug 2026 11:00 UTC
22 hr ago
Last attempt
24 Aug 2026 21:00 UTC
Result: success
M365 data quality
Healthy
SQL data quality
Healthy
Mapped to the DCS API
Schedule
Weekly — users, licences, usage reports
Configurable per dataset and customer
Connection changes require the administrator role.

Branding

Saved once and reused automatically for future dashboards and packs

Editable
Customer logo

PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.

Meeting pack preview
Marsden Medical LLP

Saved branding is applied to this customer's dashboard, exports and every future meeting pack.

Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.

Customer contacts

Who to speak to. Used for meeting invitations and pipeline follow-up.

NameRoleEmailPhoneNotes
Henry MarshPrimaryManaging Director[email protected]01301 874826Decision maker for spend
Alfie WhitfieldOperations Manager[email protected]01771 605545Day-to-day escalation contact
Idris HalsteadHR Manager[email protected]01888 470114Starters and leavers

Prototype controls

Demo-only switches for showing how the phases differ

MAR184 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.