Support agreementManaged contractMAR432-AGR535
Covered by a managed support agreement with an agreed SLA.
Customer since29 Aug 2023Response SLA8 hoursRateIncludedNotice90 daysMachines on contract27 of 27
0 in-service machines are not on a contractSee which machines →
Contract position
8 contract records for MAR432Active contracts
7
1 expired or cancelled
Annual contract value
£9,542.63
Active lines only
Renewals within 90 days
1
£104.66
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9663 HARB | Managed support | Hardware 6 Mthly Contract DCS | 1 | Rolling 60d notice · auto-renews | 05 Aug 2026 20d ago | 16 Nov 2026 | £1,919.64 £959.82 6 monthly | Lapsed | |
| 10032 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | Rolling 90d notice · auto-renews | 02 Nov 2026 in 69d | — | £104.66 1 x £104.66 | Due in 90 days | |
| 10464 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 23 seats | Rolling 30d notice · auto-renews | 03 Jun 2027 in 282d | — | £3,145.02 23 x £136.74 · 10% off | Scheduled | |
| 11098 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 12 modules → | 12 | 12 months 90d notice | 03 Mar 2027 in 190d | — | £1,275 12 x £106.25 | Scheduled | |
| 11176 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 23 seats | 12 months 30d notice · auto-renews | 05 Jun 2027 in 284d | — | £229.77 23 x £9.99 | Scheduled | |
| 11743 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 26 seats | 12 months 30d notice | 06 Jul 2027 in 315d | — | £89.7 26 x £3.45 | Scheduled | |
| 12157 AVA001 | Backup and DR | Amber Virtual Agent Per VM DCS | 1 | 12 months 90d notice · auto-renews | 03 Jan 2027 in 131d | — | £796.6 1 x £796.6 | Scheduled | |
| 12515 DEL003 | Hardware maintenance | Dell ProSupport - 3 year Dell Covers 27 machines → | 27 | 12 months 60d notice · auto-renews | 24 Mar 2027 in 211d | 18 Jul 2027 | £3,901.88 27 x £144.51 | Scheduled |
Annual value by service line
Active contracts only
Hardware maintenance£3,901.88
Microsoft 365 licences£3,145.02
Software support£1,275
Backup and DR£796.6
Endpoint protection£229.77
Managed support£104.66
Email security£89.7
Next twelve months
Renewal dates in order
- 05 AugHardware 6 Mthly ContractManaged support-20d
- 02 NovAnnual Additional Server MonitoringManaged support69d
- 03 JanAmber Virtual Agent Per VMBackup and DR131d
- 03 MarOpera 3 Annual LicenceSoftware support190d
- 24 MarDell ProSupport - 3 yearHardware maintenance211d
- 03 JunMicrosoft 365 Business StandardMicrosoft 365 licences282d
- 05 JunESET PROTECT AdvancedEndpoint protection284d
- 06 JulHornetSecurity 365 T P BusinessEmail security315d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.