Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 23 Aug 2026Added 6 licencesLicensingPurchased total 61 → 67.
- 16 Aug 2026Microsoft 365 sync partialSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 06 Aug 2026Finding raised: 1 contract has passed its end dateAlertsSupport · critical · CON-LAPSED
- 04 Aug 2026Finding raised: 1 contract up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 03 Aug 2026Finding raised: 11 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 28 Jul 20263 users added this monthUsersUser count moved from 58 to 61.
- 25 Jul 2026Pipeline: Azure Virtual Desktop pilot — DCS Action RequiredOpportunitiesOwner Alex Vokes. Meeting completed. Next with DCS.
- 28 Jun 20263 users added this monthUsersUser count moved from 54 to 57.
- 27 Jun 2026Finding raised: 14 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 22 Jun 2026Finding raised: Microsoft 365 data is older than the configured scheduleAlertsData quality · warning · DQ-M365-FRESHNESS
- 21 Jun 2026Finding raised: SLA achievement at 84.6% over the last 90 daysAlertsSupport · information · SUP-SLA
- 16 Jun 2026Support Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 13 May 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 19 Apr 2026Removed 3 licencesLicensingPurchased total 60 → 57.
- 28 Feb 20263 users removed this monthUsersUser count moved from 55 to 52.
- 26 Feb 2026Technical Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 19 Jan 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
Events in view
17 of 37 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.