Software position
12 licensed products on the registerProducts
12
12 on a support contract
Not on contract
0
Supported ad hoc or by the vendor
Annual support value
£1,275
Contract 11098 · O3MAIN
Support calls
6
All within contract
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation | T16258 | Workstations | On contract 11098 | £15 |
| O3NUS | Opera 3 Current Users Version 4.8.18 | T12501 | Terminal server | On contract 11098 | £20 |
| O3SAL | Opera 3 Sales Ledger | T39447 | Server - Ap-Host | On contract 11098 | £40 |
| O3PUR | Opera 3 Purchase Ledger | T33319 | Server - Ap-Host | On contract 11098 | £60 |
| O3NOM | Opera 3 Nominal Ledger | T18134 | Workstations | On contract 11098 | £160 |
| O3INV | Opera 3 Invoicing | T94529 | Server - Sql1 | On contract 11098 | £60 |
| O3POP | Opera 3 Purchase Order Processing | T28133 | Server - Ap-Host | On contract 11098 | £180 |
| O3SCT | Opera 3 Stock Control Version 4.1.4 | T80891 | Terminal server | On contract 11098 | £80 |
| O3COS | Opera 3 Costing Version 5.5.6 | T31789 | Server - Ap-Host | On contract 11098 | £225 |
| O3PAY | Opera 3 Payroll & HR | T77944 | Server - Ap-Host | On contract 11098 | £225 |
| O3REP | Opera 3 Reporter Version 9.1.0 | T35494 | Workstations | On contract 11098 | £150 |
| O3CRE | Opera 3 Credit Management | T17575 | Terminal server | On contract 11098 | £60 |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- On contractNew user added and permissions setOpera 3 Stock Control · Karen Taylor · 21 Jul 2026
- On contractInvoice imported twice from the job systemOpera 3 Reporter · Kelly Gregory · 09 May 2026
- On contractPurchase order print alignmentOpera 3 System Foundation · Julie Herbert · 19 Oct 2025
- On contractReport layout change requestedOpera 3 Costing · Stacey Thomas · 06 Sep 2025
- On contractReport layout change requestedOpera 3 Credit Management · Karen Taylor · 16 Jun 2025
- On contractNew user added and permissions setOpera 3 Credit Management · Julie Herbert · 03 Nov 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.