Support agreementManaged contractMIC065-AGR390
Covered by a managed support agreement with an agreed SLA.
Customer since02 Jun 2025Response SLA8 hoursRateIncludedNotice60 daysMachines on contract32 of 34
2 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for MIC065Active contracts
7
0 expired or cancelled
Annual contract value
£12,018.78
Active lines only
Renewals within 90 days
1
£3,149.94
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9846 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 32 machines · 2 in service and off it → | 32 | 12 months 90d notice | 20 Nov 2026 in 87d | — | £3,149.94 £1,574.97 6 monthly | Due in 90 days | |
| 10031 DCSRMS | Managed support | Annual DCS Remote Server Monitoring DCS | 1 | 12 months 30d notice | 18 Jan 2027 in 146d | — | £1,544.22 1 x £1,544.22 | Scheduled | |
| 10473 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 15 seats | Rolling 90d notice · auto-renews | 07 Jul 2027 in 316d | 01 Dec 2027 | £1,823.85 15 x £121.59 | Scheduled | |
| 10785 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 18 seats | 12 months 30d notice · auto-renews | 18 Apr 2027 in 236d | 13 Aug 2027 | £119.52 18 x £6.64 | Scheduled | |
| 11440 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 17 seats | Rolling 60d notice · auto-renews | 20 Jan 2027 in 148d | 07 Apr 2027 | £73.27 17 x £4.31 | Scheduled | |
| 11677 AVO100 | Backup and DR | M365 Amber Vault Storage per TB DCS | 1 | 12 months 60d notice | 19 Apr 2027 in 237d | — | £721.16 1 x £721.16 | Scheduled | |
| 12136 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 2 | Rolling 60d notice · auto-renews | 04 Aug 2027 in 344d | 07 Nov 2027 | £4,586.82 2 x £2,293.41 | Scheduled |
Annual value by service line
Active contracts only
Managed support£4,694.16
Connectivity£4,586.82
Microsoft 365 licences£1,823.85
Backup and DR£721.16
Endpoint protection£119.52
Email security£73.27
Next twelve months
Renewal dates in order
- 20 NovHardware 6 Mthly ContractManaged support87d
- 18 JanAnnual DCS Remote Server MonitoringManaged support146d
- 20 JanHornetsecurity Advanced Threat ProtectionEmail security148d
- 18 AprESET PROTECT AdvancedEndpoint protection236d
- 19 AprM365 Amber Vault Storage per TBBackup and DR237d
- 07 JulMicrosoft 365 Business PremiumMicrosoft 365 licences316d
- 04 Aug1&1 Domain 1 Year RenewalConnectivity344d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.