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Mickleby Insurance Services

MIC065ActiveManaged contract

micklebyinsurance.co.uk · Insurance · Account manager Dan Okafor

Microsoft 365Healthy2 days agoSupport & assets (SQL)Partial17 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode delegated-fallback.
    23 Aug 2026
  2. Pipeline: Server refresh - 2x HPE DL360 + backup — With CustomerOpportunities
    Owner Alex Vokes. Quote prepared. Next with Customer.
    22 Aug 2026
  3. Finding raised: 1 device running an unsupported operating systemAlerts
    Device lifecycle · critical · AST-OS-UNSUPPORTED
    20 Aug 2026
  4. Technical Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    06 Aug 2026
  5. Finding raised: 1 contract up for renewal within 90 daysAlerts
    Support · information · CON-RENEWAL-DUE
    24 Jul 2026
  6. Finding raised: 2 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    15 Jul 2026
  7. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jul 2026
  8. 3 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jun 2026
  9. Finding raised: 13 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    09 Jun 2026
  10. Support Review pack generatedReports
    Generated by Dan Okafor · customer-facing classification.
    10 May 2026
  11. Finding raised: 18 assigned-capable licences unusedAlerts
    Licensing · information · LIC-UNDERUSED
    02 May 2026
  12. Technical Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    01 May 2026
  13. Support Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    03 Apr 2026
  14. Customer branding updatedSettings
    Logo and primary colour saved as the new default for future packs.
    16 Feb 2026

Events in view

14 of 23 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.