Support agreementManaged contractMOR547-AGR321
Covered by a managed support agreement with an agreed SLA.
Customer since07 Jan 2025Response SLA4 hoursRateIncludedNotice90 daysMachines on contract0 of 69
69 in-service machines are not on a contractSee which machines →
Contract position
8 contract records for MOR547Active contracts
6
2 expired or cancelled
Annual contract value
£20,733.71
Active lines only
Renewals within 90 days
1
£2,896.88
Lapsed
2
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9749 HARQ | Managed support | Hardware Quarterly Contract DCS | 1 | 12 months 90d notice | 26 Apr 2026 121d ago | 08 Oct 2026 | £1,660.16 £415.04 quarterly | Lapsed | |
| 10261 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 63 seats | 12 months 90d notice · auto-renews | 25 Apr 2027 in 243d | 28 Oct 2027 | £9,727.2 63 x £154.4 · 10% off | Scheduled | |
| 10539 ESE057 | Endpoint protection | ESET Enterprise with MDR ESET | 54 seats | 12 months 30d notice | 24 May 2027 in 272d | — | £399.06 54 x £7.39 | Scheduled | |
| 10957 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 50 seats | 36 months 90d notice · auto-renews | 17 Mar 2027 in 204d | — | £120.5 50 x £2.41 | Scheduled | |
| 11284 AVR035 | Backup and DR | Amber Vault Cloud Backup 3.5TB DCS | 1 | 12 months 30d notice · auto-renews | 24 Apr 2027 in 242d | — | £350.88 1 x £350.88 | Scheduled | |
| 11759 CON900 | Connectivity | FTTP 900/110 TalkTalk Business | 1 | Rolling 30d notice · auto-renews | 18 Oct 2026 in 54d | — | £2,896.88 1 x £2,896.88 | Due in 90 days | |
| 12131 TEL3CX | Telephony | 3CX Hosted PBX 3CX | 7 | 12 months 90d notice · auto-renews | 11 Dec 2026 in 108d | 29 Apr 2027 | £7,239.19 7 x £1,034.17 · 12.5% off | Scheduled | |
| 12502 PRO104 | Hardware maintenance | DCS EHC ML350 G9 24 x 7 DCS | 1 | 12 months 30d notice | 29 Mar 2026 149d ago | — | £994.38 1 x £994.38 | Lapsed |
Annual value by service line
Active contracts only
Microsoft 365 licences£9,727.2
Telephony£7,239.19
Connectivity£2,896.88
Endpoint protection£399.06
Backup and DR£350.88
Email security£120.5
Next twelve months
Renewal dates in order
- 18 OctFTTP 900/110Connectivity54d
- 11 Dec3CX Hosted PBXTelephony108d
- 17 MarHornetSecurity 365 T P BusinessEmail security204d
- 24 AprAmber Vault Cloud Backup 3.5TBBackup and DR242d
- 25 AprMicrosoft 365 Business PremiumMicrosoft 365 licences243d
- 24 MayESET Enterprise with MDREndpoint protection272d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.