Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 24 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode delegated-fallback.
- 14 Aug 2026Licensing Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 13 Aug 2026Pipeline: Managed IT support contract (24 users) — OrderedOpportunitiesOwner Barry Rankin. Order received. Next with Supplier.
- 09 Aug 2026Added 6 licencesLicensingPurchased total 70 → 76.
- 30 Jul 2026Finding raised: 34 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 28 Jul 20262 users added this monthUsersUser count moved from 67 to 69.
- 26 Jul 2026Finding raised: 20 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 24 Jul 2026Pipeline: Meeting room AV + Teams Rooms rollout — LostOpportunitiesOwner Ben King. No response. Next with DCS.
- 15 Jul 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 14 Jul 2026Finding raised: 2 contracts have passed its end dateAlertsSupport · critical · CON-LAPSED
- 12 Jul 2026Finding raised: 69 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 05 Jul 2026Executive Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 28 Jun 20266 users added this monthUsersUser count moved from 60 to 66.
- 01 Jun 2026Licensing Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 15 May 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 06 May 2026Finding raised: 2 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 05 May 2026Finding raised: 14 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 15 Mar 20264 assets added to inventoryAssetsRecorded by the operational source system.
- 10 Mar 2026Technical Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 Feb 20263 users removed this monthUsersUser count moved from 65 to 62.
- 15 Feb 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 09 Feb 2026Executive Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 28 Jan 20262 users removed this monthUsersUser count moved from 68 to 66.
Events in view
23 of 40 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.