Support agreementManaged contractOSG203-AGR904
Covered by a managed support agreement with an agreed SLA.
Customer since04 May 2025Response SLA8 hoursRateIncludedNotice30 daysMachines on contract149 of 166
17 in-service machines are not on a contractSee which machines →
Contract position
5 contract records for OSG203Active contracts
5
0 expired or cancelled
Annual contract value
£49,554.33
Active lines only
Renewals within 90 days
1
£744.09
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9646 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 149 machines · 17 in service and off it → | 149 | 12 months 90d notice | 06 May 2027 in 254d | — | £18,641.4 £4,660.35 quarterly | Scheduled | |
| 10248 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 150 seats | 12 months 60d notice · auto-renews | 15 Apr 2027 in 233d | — | £27,892.5 150 x £185.95 | Scheduled | |
| 10333 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 125 seats | 12 months 30d notice | 03 Feb 2027 in 162d | — | £943.75 125 x £7.55 | Scheduled | |
| 10944 AVA001 | Backup and DR | Amber Virtual Agent Per VM DCS | 1 | 12 months 90d notice · auto-renews | 05 Oct 2026 in 41d | — | £744.09 1 x £744.09 | Due in 90 days | |
| 11346 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 1 | Rolling 90d notice · auto-renews | 22 Mar 2027 in 209d | — | £1,332.59 1 x £1,332.59 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£27,892.5
Managed support£18,641.4
Connectivity£1,332.59
Endpoint protection£943.75
Backup and DR£744.09
Next twelve months
Renewal dates in order
- 05 OctAmber Virtual Agent Per VMBackup and DR41d
- 03 FebPatch Manager PC Ann SubscriptionEndpoint protection162d
- 22 Mar1&1 Domain 1 Year RenewalConnectivity209d
- 15 AprMicrosoft 365 Business PremiumMicrosoft 365 licences233d
- 06 MayHardware Quarterly ContractManaged support254d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.