Support agreementManaged contractPIN013-AGR825
Covered by a managed support agreement with an agreed SLA.
Customer since09 Dec 2022Response SLA8 hoursRateIncludedNotice60 daysMachines on contract52 of 58
6 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for PIN013Active contracts
6
1 expired or cancelled
Annual contract value
£16,406.5
Active lines only
Renewals within 90 days
1
£945
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9502 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 52 machines · 6 in service and off it → | 52 | 12 months 60d notice | 17 Apr 2027 in 235d | — | £6,505.72 £1,626.43 quarterly | Scheduled | |
| 10143 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 6 | 12 months 30d notice · auto-renews | 29 Jun 2026 57d ago | — | £13,580.58 6 x £2,263.43 | Lapsed | |
| 10671 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 54 seats | 12 months 90d notice | 20 Dec 2026 in 117d | 09 Mar 2027 | £6,747.3 54 x £124.95 | Scheduled | |
| 10957 SOFT | Software support | Software Annual Contract DCS Covers 7 modules · 1 off it → | 7 | 12 months 60d notice · auto-renews | 10 Sep 2026 in 16d | 17 Feb 2027 | £945 7 x £135 | Due now | |
| 11390 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 41 seats | 36 months 30d notice | 13 Apr 2027 in 231d | 08 Oct 2027 | £222.63 41 x £5.43 | Scheduled | |
| 11903 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 1 | 12 months 60d notice | 26 Mar 2027 in 213d | — | £1,506.93 1 x £1,506.93 | Scheduled | |
| 12008 AVO100 | Backup and DR | M365 Amber Vault Storage per TB DCS | 1 | 12 months 60d notice | 26 Feb 2027 in 185d | — | £478.92 1 x £478.92 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£6,747.3
Managed support£6,505.72
Software support£1,995.88
Email security£1,506.93
Backup and DR£478.92
Endpoint protection£222.63
Next twelve months
Renewal dates in order
- 10 SepSoftware Annual ContractSoftware support16d
- 20 DecAdobe Acrobat Pro EnterpriseMicrosoft 365 licences117d
- 26 FebM365 Amber Vault Storage per TBBackup and DR185d
- 26 MarCyber Security Awareness inc GDPREmail security213d
- 13 AprPatch Manager PC Ann SubscriptionEndpoint protection231d
- 17 AprHardware Quarterly ContractManaged support235d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.