Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
306
27 disabled · 46 guests
Assigned licences
289
84% of 345 purchased
Available licences
56
Assignable without purchase
M365 active usage
72%
221 of 306 enabled users
Service and health
Support, contract and asset data from the DCS APIAssets in service
233
53 over four years old
Renewals in 90 days
1
Next: Hardware 6 Mthly Contract on 09 Oct 2026
Open support workload
18
411 eligible records in period
Average response
4.7 hr
170 quote, project and install records excluded
Not billed a year
£2,385
20 machines and 2 modules off contract
Customer health
61Needs review▼ 6
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
-2 in period (-0.6%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
289
assigned
- Business Premium78
- Business Basic84
- Business Standard62
- Microsoft 365 E565
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Business Premium78/93
Business Basic84/100
Business Standard62/74
Microsoft 365 E565/78
Support volume trend
Event measure, summed per bucket
170 excluded records
Excluded records are shown for volume context only and never affect response, resolution or SLA figures.
Asset age profile
In-service assets by age band
Expected lifecycle thresholds are configurable per asset class.