Support agreementManaged contractQUA086-AGR167
Covered by a managed support agreement with an agreed SLA.
Customer since20 Mar 2025Response SLA1 hourRateIncludedNotice90 daysMachines on contract213 of 233
20 in-service machines are not on a contractSee which machines →
Contract position
5 contract records for QUA086Active contracts
5
0 expired or cancelled
Annual contract value
£66,182.74
Active lines only
Renewals within 90 days
1
£24,618.64
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9752 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 213 machines · 20 in service and off it → | 213 | 36 months 90d notice | 09 Oct 2026 in 45d | 22 Apr 2027 | £24,618.64 £12,309.32 6 monthly | Due in 90 days | |
| 9958 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 36 months 60d notice | 06 Apr 2027 in 224d | — | £2,221.79 1 x £2,221.79 · 10% off | Scheduled | |
| 10356 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 230 seats | 12 months 30d notice · auto-renews | 22 May 2027 in 270d | — | £33,264.9 230 x £144.63 | Scheduled | |
| 11021 ZRA1 | Backup and DR | Ransomware Recovery Support DCS | 1 | 12 months 30d notice · auto-renews | 08 Apr 2027 in 226d | — | £1,927.31 1 x £1,927.31 | Scheduled | |
| 11385 TELMTP | Telephony | Microsoft Teams Phone Microsoft | 235 seats | 12 months 60d notice · auto-renews | 19 May 2027 in 267d | 12 Aug 2027 | £4,150.1 235 x £17.66 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£33,264.9
Managed support£26,840.43
Telephony£4,150.1
Backup and DR£1,927.31
Next twelve months
Renewal dates in order
- 09 OctHardware 6 Mthly ContractManaged support45d
- 06 AprAnnual Additional Server MonitoringManaged support224d
- 08 AprRansomware Recovery SupportBackup and DR226d
- 19 MayMicrosoft Teams PhoneTelephony267d
- 22 MayMicrosoft 365 Business StandardMicrosoft 365 licences270d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.