Support agreementManaged contractCovered by a managed support agreement with an agreed SLA.
View contracts and renewals →Total assets
26
21 in service
Beyond expected life
3
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
9
2 expiring within 90 days
On contract
20
95% of in-service machines
Maintenance a year
£1,925.2
£481.3 per invoice · quarterly
Not billed
£30
1 in-service machines off maintenance
Maintenance reconciliation
Contract 9633 · HARQ · billed quarterly
On maintenance
20
billed £481.3 per invoice
Annualised
£1,925.2
£1,855 at standard rates
In service, off maintenance
1
£30 a year at standard rates
Correctly excluded
5
Spare, retired or awaiting disposal
1 machines are in service without maintenance cover. At standard rates that is £30 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
21
in service
- Laptop5
- Thin Client4
- Desktop3
- Mobile2
- Firewall2
- Switch2
- Wireless AP2
- Printer1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| HP ProBook 450 G6 QUA558-AST-0001 · HP652128A | Laptop | Idris Jameson | Head Office | Windows 11 Pro 24H2 | 08 Nov 2024 | Expired 08 Nov 2025 |
| Lenovo ThinkPad T14 QUA558-AST-0002 · LE183080D | Laptop | Jasmine Vaughan | Head Office | Windows 11 Pro 24H2 | 15 Dec 2023 | In warranty 14 Dec 2026 |
| HP ProBook 450 G6 QUA558-AST-0003 · HP828701C | Laptop | Olivia Sowande | Branch | Windows 11 Pro 23H2 | 13 Feb 2026 | In warranty 13 Feb 2027 |
| Apple MacBook Pro 14 QUA558-AST-0004 · AP223745D | Laptop | Olivia Okafor | Head Office | macOS 14 | 08 Apr 2025 | In warranty 08 Apr 2027 |
| HP ProBook 450 G6 QUA558-AST-0005 · HP204395B | Laptop | Callum Mensah | Branch | Windows 11 Pro 23H2 | 11 Jan 2022 | Expired 11 Jan 2024 |
| Dell Latitude E7470 QUA558-AST-0006 · DE237098D | Laptop | Jasmine Vaughan | Branch | Windows 11 Pro 24H2 | 25 Jul 2022 | Expired 24 Jul 2026 |
| HP ProBook 450 G6 QUA558-AST-0007 · HP112892C | Laptop | Oscar Ashby | Branch | Windows 11 Pro 24H2 | 24 Jul 2024 | In warranty 23 Jul 2028 |
| Dell OptiPlex 7010 QUA558-AST-0008 · DE642897B | Desktop | Theo Chandra | Branch | Windows 11 Pro 24H2 | 31 Jan 2023 | Expired 31 Jan 2024 |
| Dell OptiPlex 3050 QUA558-AST-0009 · DE108854B | Desktop | Marcus Barnes | Head Office | Windows 11 Pro 24H2 | 28 Sep 2024 | Expiring soon 28 Sep 2026 |
| HP ProDesk 400 G7 QUA558-AST-0010 · HP451170C | Desktop | Isla Delaney | Head Office | Windows 10 Pro 21H2 | 11 Jul 2020 | Expired 11 Jul 2022 |
| Samsung Galaxy S23 QUA558-AST-0011 · SA243528B | Mobile | Olivia Sowande | Site 2 | iOS 18 | 04 Mar 2026 | In warranty 03 Mar 2030 |
| Samsung Galaxy S23 QUA558-AST-0012 · SA478287D | Mobile | Olivia Sowande | Remote | iOS 18 | 27 Oct 2024 | Expiring soon 27 Oct 2026 |
| HP t640 QUA558-AST-0013 · HP324674A | Thin Client | Olivia Okafor | Remote | Windows 10 IoT | 23 Mar 2021 | Expired 22 Mar 2024 |
| HP t640 QUA558-AST-0014 · HP813216A | Thin Client | Rhys Sinclair | Remote | Windows 10 IoT | 12 Jul 2020 | Expired 12 Jul 2022 |
| Dell Wyse 5070 QUA558-AST-0015 · DE450625D | Thin Client | Charlie Pritchard | Head Office | ThinPro | 26 Aug 2023 | Expired 25 Aug 2025 |
| IGEL UD3 QUA558-AST-0016 · IG995993C | Thin Client | Olivia Okafor | Head Office | ThinPro | 10 May 2025 | In warranty 09 May 2028 |
| Dell Wyse 5070 QUA558-AST-0017 · DE446430D | Thin Client | Olivia Okafor | Head Office | Windows 10 IoT | 14 Dec 2022 | Expired 13 Dec 2025 |
| IGEL UD3 QUA558-AST-0018 · IG499909D | Thin Client | Olivia Sowande | Head Office | Windows 10 IoT | 12 Aug 2023 | Expired 11 Aug 2024 |
| HPE ProLiant DL380 Gen10 QUA558-AST-0019 · HP490513A | Server | Head Office | Windows Server 2019 | 17 May 2025 | In warranty 16 May 2030 | |
| Kyocera ECOSYS M5526 QUA558-AST-0020 · KY849175C | Printer | Remote | Embedded firmware | 31 Jan 2026 | In warranty 30 Jan 2029 | |
| Fortinet FortiGate 60F QUA558-AST-0021 · FO249706B | Firewall | Head Office | Fireware 12.10 | 12 Nov 2025 | In warranty 11 Nov 2028 | |
| Draytek Vigor 2927 QUA558-AST-0022 · DR303082B | Firewall | Branch | DrayOS 4.4 | 14 May 2026 | In warranty 14 May 2027 | |
| HPE Aruba 2530 QUA558-AST-0023 · HP657314D | Switch | Site 2 | Managed firmware | 10 Jan 2025 | In warranty 09 Jan 2029 | |
| Netgear GS724T QUA558-AST-0024 · NE415689B | Switch | Site 2 | Managed firmware | 08 Jan 2026 | In warranty 08 Jan 2028 | |
| Aruba AP-515 QUA558-AST-0025 · AR991269B | Wireless AP | Head Office | UniFi 8.x | 30 Jul 2025 | In warranty 30 Jul 2027 | |
| Ubiquiti U6-Pro QUA558-AST-0026 · UB614093A | Wireless AP | Head Office | Vendor firmware | 17 Sep 2021 | Expired 17 Sep 2022 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 5 | 5 | 0 | 100% |
| Desktop | 3 | 3 | 0 | 100% |
| Printer | 1 | 1 | 0 | 100% |
| Firewall | 2 | 2 | 0 | 100% |
| Switch | 2 | 2 | 0 | 100% |
| Wireless AP | 2 | 2 | 0 | 100% |
| Thin Client | 4 | 4 | 0 | 100% |
| Mobile | 2 | 1 | 1 | 50% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.