Support agreementManaged contractQUA558-AGR304
Covered by a managed support agreement with an agreed SLA.
Customer since12 May 2024Response SLA2 hoursRateIncludedNotice30 daysMachines on contract20 of 21
1 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for QUA558Active contracts
6
0 expired or cancelled
Annual contract value
£14,495.88
Active lines only
Renewals within 90 days
3
£6,301.32
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9633 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 20 machines · 1 in service and off it → | 20 | Rolling 30d notice · auto-renews | 29 Oct 2026 in 65d | 06 Feb 2027 | £1,925.2 £481.3 quarterly | Due in 90 days | |
| 10005 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 12 seats | 36 months 30d notice | 29 Oct 2026 in 65d | — | £1,866.12 12 x £155.51 | Due in 90 days | |
| 10454 MJM002 | Software support | M J M Kwickstock Licence MJM Covers 12 modules · 1 off it → | 12 | Rolling 60d notice · auto-renews | 14 Sep 2026 in 20d | — | £2,510 12 x £209.17 | Due now | |
| 10992 ESE052 | Endpoint protection | ESET PROTECT Entry ESET | 10 seats | 12 months 90d notice | 05 Mar 2027 in 192d | — | £89.6 10 x £8.96 | Scheduled | |
| 11196 ZRA1 | Backup and DR | Ransomware Recovery Support DCS | 1 | 12 months 60d notice · auto-renews | 24 Nov 2026 in 91d | — | £2,760.22 1 x £2,760.22 | Scheduled | |
| 11578 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 2 | 36 months 30d notice | 05 Jun 2027 in 284d | — | £5,344.74 2 x £2,672.37 · 10% off | Scheduled |
Annual value by service line
Active contracts only
Connectivity£5,344.74
Backup and DR£2,760.22
Software support£2,510
Managed support£1,925.2
Microsoft 365 licences£1,866.12
Endpoint protection£89.6
Next twelve months
Renewal dates in order
- 14 SepM J M Kwickstock LicenceSoftware support20d
- 29 OctHardware Quarterly ContractManaged support65d
- 29 OctMicrosoft 365 Business StandardMicrosoft 365 licences65d
- 24 NovRansomware Recovery SupportBackup and DR91d
- 05 MarESET PROTECT EntryEndpoint protection192d
- 05 Jun1&1 Domain 1 Year RenewalConnectivity284d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.