Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 16 Aug 2026Microsoft 365 sync failedSyncDatasets: users, licences, usage reports. Auth mode disconnected.
- 14 Aug 2026Pipeline: VoIP telephony migration - 40 handsets — Open / OtherOpportunitiesOwner Rob Hall. Quote sent. Next with Supplier.
- 02 Aug 2026Added 3 licencesLicensingPurchased total 12 → 15.
- 30 Jul 2026Pipeline: Endpoint protection review and rollout — LostOpportunitiesOwner Ben King. No response. Next with DCS.
- 18 Jul 2026Finding raised: Microsoft 365 collection is failing authenticationAlertsData quality · critical · DQ-M365-FRESHNESS
- 04 Jul 2026Finding raised: 3 contracts up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 02 Jul 2026Finding raised: Email security is not on a DCS contractAlertsSecurity validation · information · CON-NO-EMAIL-SECURITY
- 18 Jun 2026Technical Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 07 Jun 2026Executive Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 24 May 2026Removed 3 licencesLicensingPurchased total 15 → 12.
- 21 May 2026Licensing Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 10 May 2026Finding raised: 9 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 05 May 2026Finding raised: 2 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 04 Apr 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 28 Feb 20263 users removed this monthUsersUser count moved from 14 to 11.
- 06 Feb 2026Support Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 15 Jan 20262 assets added to inventoryAssetsRecorded by the operational source system.
Events in view
17 of 25 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.