Support agreementManaged contractQUE238-AGR199
Covered by a managed support agreement with an agreed SLA.
Customer since04 Jan 2022Response SLA8 hoursRateIncludedNotice60 daysMachines on contract26 of 35
9 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for QUE238Active contracts
6
0 expired or cancelled
Annual contract value
£21,111.55
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9595 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 26 machines · 9 in service and off it → | 26 | 12 months 30d notice | 12 Dec 2026 in 109d | 26 May 2027 | £3,423.6 £1,711.8 6 monthly | Scheduled | |
| 9991 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 12 months 30d notice | 12 Jul 2027 in 321d | — | £793.54 1 x £793.54 | Scheduled | |
| 10610 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 32 seats | 36 months 30d notice | 21 Apr 2027 in 239d | — | £4,784 32 x £149.5 · 5% off | Scheduled | |
| 10838 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 31 seats | 12 months 30d notice · auto-renews | 18 Jan 2027 in 146d | — | £235.91 31 x £7.61 · 5% off | Scheduled | |
| 11360 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 27 seats | 12 months 90d notice · auto-renews | 25 Dec 2026 in 122d | — | £97.2 27 x £3.6 | Scheduled | |
| 11682 CON900 | Connectivity | FTTP 900/110 TalkTalk Business | 5 | 12 months 90d notice · auto-renews | 17 Dec 2026 in 114d | 21 May 2027 | £11,777.3 5 x £2,355.46 | Scheduled |
Annual value by service line
Active contracts only
Connectivity£11,777.3
Microsoft 365 licences£4,784
Managed support£4,217.14
Endpoint protection£235.91
Email security£97.2
Next twelve months
Renewal dates in order
- 12 DecHardware 6 Mthly ContractManaged support109d
- 17 DecFTTP 900/110Connectivity114d
- 25 DecHornetsecurity Advanced Threat ProtectionEmail security122d
- 18 JanESET PROTECT AdvancedEndpoint protection146d
- 21 AprMicrosoft 365 Business PremiumMicrosoft 365 licences239d
- 12 JulAnnual Additional Server MonitoringManaged support321d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.