Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 25 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 23 Aug 2026Pipeline: VoIP telephony migration - 40 handsets — With CustomerOpportunitiesOwner Rob Hall. Meeting booked. Next with Customer.
- 22 Aug 2026Finding raised: 16 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 13 Aug 2026Finding raised: 8 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 29 Jul 2026Licensing Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 Jul 20267 users added this monthUsersUser count moved from 42 to 49.
- 24 Jul 2026Pipeline: Managed IT support contract (24 users) — Meeting OrganisedOpportunitiesOwner Alex Vokes. Quote prepared. Next with Account Manager.
- 18 Jul 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 02 Jul 2026Finding raised: 8 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 28 Jun 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 07 Jun 2026Added 4 licencesLicensingPurchased total 62 → 66.
- 05 Jun 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 04 Jun 2026Finding raised: 2 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 21 May 2026Finding raised: 9 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 10 May 2026Added 8 licencesLicensingPurchased total 54 → 62.
- 28 Apr 20263 users added this monthUsersUser count moved from 39 to 42.
- 02 Mar 2026Executive Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 31 Jan 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 25 Jan 2026Added 7 licencesLicensingPurchased total 47 → 54.
Events in view
19 of 28 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.