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Ravenscroft Publishing Group

RAV498ActiveManaged contract

ravenscroftpublishing.co.uk · Publishing · Account manager Tom Whitfield

Microsoft 365Healthy4 days agoSupport & assets (SQL)Partial18 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Pipeline: Windows 10 to Windows 11 device refresh — Open / OtherOpportunities
    Owner Ben King. Meeting completed. Next with Account Manager.
    21 Aug 2026
  2. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode gdap.
    21 Aug 2026
  3. Finding raised: Email security is not on a DCS contractAlerts
    Security validation · information · CON-NO-EMAIL-SECURITY
    11 Aug 2026
  4. Support Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    31 Jul 2026
  5. 7 users added this monthUsers
    User count moved from 80 to 87.
    28 Jul 2026
  6. 3 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jul 2026
  7. Finding raised: 19 devices beyond their expected lifecycleAlerts
    Device lifecycle · warning · AST-AGE
    09 Jul 2026
  8. Finding raised: Endpoint protection is not on a DCS contractAlerts
    Security validation · warning · CON-NO-ENDPOINT-PROTECTION
    02 Jul 2026
  9. Finding raised: 8 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    02 Jul 2026
  10. 4 users added this monthUsers
    User count moved from 75 to 79.
    28 Jun 2026
  11. Finding raised: 29 devices on a legacy operating system buildAlerts
    Device lifecycle · warning · AST-OS-LEGACY
    11 Jun 2026
  12. Customer branding updatedSettings
    Logo and primary colour saved as the new default for future packs.
    20 May 2026
  13. Finding raised: 37 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    06 May 2026
  14. 3 users removed this monthUsers
    User count moved from 77 to 74.
    28 Apr 2026
  15. 3 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Apr 2026
  16. Technical Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    07 Apr 2026
  17. 4 users removed this monthUsers
    User count moved from 81 to 77.
    28 Mar 2026
  18. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Mar 2026
  19. Technical Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    02 Mar 2026
  20. 3 users removed this monthUsers
    User count moved from 88 to 85.
    28 Feb 2026
  21. 3 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Feb 2026
  22. 7 users removed this monthUsers
    User count moved from 96 to 89.
    28 Jan 2026

Events in view

22 of 45 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.