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Ravenscroft Recruitment & Co

RAV645ActiveManaged contract

ravenscroftrecruitment.co.uk · Recruitment · Account manager Dan Okafor

Microsoft 365Healthy3 days agoSupport & assets (SQL)Healthy4 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode app-consent.
    22 Aug 2026
  2. Pipeline: Practice management server + SQL licences — With CustomerOpportunities
    Owner Ben King. Quote prepared. Next with Customer.
    05 Aug 2026
  3. 3 users added this monthUsers
    User count moved from 66 to 69.
    28 Jul 2026
  4. Added 5 licencesLicensing
    Purchased total 67 → 72.
    19 Jul 2026
  5. 3 users added this monthUsers
    User count moved from 62 to 65.
    28 Jun 2026
  6. Finding raised: 2 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    24 Jun 2026
  7. Added 5 licencesLicensing
    Purchased total 62 → 67.
    14 Jun 2026
  8. Finding raised: MFA registration at 79% of enabled usersAlerts
    Identity security · warning · SEC-MFA-COVERAGE
    06 Jun 2026
  9. Finding raised: 3 in-service machines sit outside the managed support scheduleAlerts
    Support · warning · CON-ASSET-UNCOVERED
    03 Jun 2026
  10. Finding raised: 15 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    28 May 2026
  11. 2 users added this monthUsers
    User count moved from 59 to 61.
    28 May 2026
  12. Licensing Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    25 May 2026
  13. Executive Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    24 May 2026
  14. Finding raised: 1 device running an unsupported operating systemAlerts
    Device lifecycle · critical · AST-OS-UNSUPPORTED
    22 May 2026
  15. Finding raised: 9 devices on a legacy operating system buildAlerts
    Device lifecycle · warning · AST-OS-LEGACY
    16 May 2026
  16. 4 users added this monthUsers
    User count moved from 51 to 55.
    28 Apr 2026
  17. 2 users removed this monthUsers
    User count moved from 53 to 51.
    28 Mar 2026
  18. 3 users removed this monthUsers
    User count moved from 58 to 55.
    28 Feb 2026
  19. 3 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Feb 2026
  20. Licensing Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    09 Feb 2026
  21. Executive Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    22 Jan 2026
  22. Customer branding updatedSettings
    Logo and primary colour saved as the new default for future packs.
    16 Jan 2026
  23. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jan 2026
  24. Support Review pack generatedReports
    Generated by Dan Okafor · customer-facing classification.
    02 Jan 2026

Events in view

24 of 42 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.