Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
173
20 disabled · 18 guests
Assigned licences
161
79% of 204 purchased
Available licences
43
Assignable without purchase
M365 active usage
94%
162 of 173 enabled users
Service and health
Support, contract and asset data from the DCS APIAssets in service
185
48 over four years old
Renewals in 90 days
1
Next: Patch Manager Servers Ann Subscription on 13 Oct 2026
Open support workload
7
216 eligible records in period
Average response
4.1 hr
93 quote, project and install records excluded
Not billed a year
£2,905
21 machines and 4 modules off contract
Customer health
53At risk▲ 2
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
-4 in period (-2.0%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
161
assigned
- Business Premium90
- Microsoft 365 E326
- Business Standard45
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Support volume trend
Event measure, summed per bucket
93 excluded records
Excluded records are shown for volume context only and never affect response, resolution or SLA figures.
Asset age profile
In-service assets by age band
Expected lifecycle thresholds are configurable per asset class.