Support agreementManaged contractRED057-AGR679
Covered by a managed support agreement with an agreed SLA.
Customer since14 Mar 2024Response SLA2 hoursRateIncludedNotice60 daysMachines on contract164 of 185
21 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for RED057Active contracts
6
1 expired or cancelled
Annual contract value
£46,360.73
Active lines only
Renewals within 90 days
1
£828
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9688 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 164 machines · 21 in service and off it → | 164 | Rolling 30d notice · auto-renews | 01 Jun 2027 in 280d | — | £18,170.24 £9,085.12 6 monthly | Scheduled | |
| 10147 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 153 seats | 12 months 60d notice · auto-renews | 27 Dec 2026 in 124d | 10 Jul 2027 | £21,354.21 153 x £139.57 | Scheduled | |
| 10624 CYB002 | Endpoint protection | Patch Manager Servers Ann Subscription DCS | 138 seats | 36 months 30d notice | 13 Oct 2026 in 49d | 18 Dec 2026 | £828 138 x £6 | Due in 90 days | |
| 11105 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 1 | Rolling 30d notice · auto-renews | 10 Apr 2026 137d ago | — | £636.47 1 x £636.47 | Lapsed | |
| 11306 ZRA1 | Backup and DR | Ransomware Recovery Support DCS | 1 | 36 months 90d notice · auto-renews | 18 Jun 2027 in 297d | — | £1,594.51 1 x £1,594.51 | Scheduled | |
| 11814 CON500 | Connectivity | Leased line 500Mb Zen | 1 | 12 months 90d notice · auto-renews | 07 Jan 2027 in 135d | — | £2,380.17 1 x £2,380.17 | Scheduled | |
| 11974 TELMTP | Telephony | Microsoft Teams Phone Microsoft | 160 seats | 12 months 60d notice | 06 May 2027 in 254d | 30 Jul 2027 | £2,033.6 160 x £12.71 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£21,354.21
Managed support£18,170.24
Connectivity£2,380.17
Telephony£2,033.6
Backup and DR£1,594.51
Endpoint protection£828
Next twelve months
Renewal dates in order
- 13 OctPatch Manager Servers Ann SubscriptionEndpoint protection49d
- 27 DecMicrosoft 365 Business PremiumMicrosoft 365 licences124d
- 07 JanLeased line 500MbConnectivity135d
- 06 MayMicrosoft Teams PhoneTelephony254d
- 01 JunHardware 6 Mthly ContractManaged support280d
- 18 JunRansomware Recovery SupportBackup and DR297d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.