Support agreementTime and materialsSupport is billed by the hour. No SLA commitment and no proactive cover.
View contracts and renewals →Total assets
16
15 in service
Beyond expected life
2
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
5
2 expiring within 90 days
On contract
0
0% of in-service machines
Maintenance a year
£0
No hardware contract
Not billed
£1,775
15 in-service machines off maintenance
Maintenance reconciliation
No hardware maintenance contract in place
On maintenance
0
billed £0 per invoice
Annualised
£0
£0 at standard rates
In service, off maintenance
15
£1,775 a year at standard rates
Correctly excluded
1
Spare, retired or awaiting disposal
15 machines are in service without maintenance cover. At standard rates that is £1,775 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
15
in service
- Laptop4
- Firewall3
- Mobile2
- Switch2
- Desktop1
- Server1
- Printer1
- Wireless AP1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Apple MacBook Pro 14 RIC387-AST-0001 · AP332198B | Laptop | Olivia Whitfield | Head Office | macOS 14 | 15 Feb 2025 | Expired 15 Feb 2026 |
| Dell Latitude 7420 RIC387-AST-0002 · DE877765D | Laptop | Charlie Chandra | Head Office | Windows 10 Pro 22H2 | 07 Jul 2024 | In warranty 07 Jul 2027 |
| Dell Latitude 7420 RIC387-AST-0003 · DE269188C | Laptop | Olivia Whitfield | Head Office | Windows 10 Pro 22H2 | 19 May 2025 | Expired 19 May 2026 |
| Lenovo ThinkPad T14 RIC387-AST-0004 · LE631823B | Laptop | Ruby Okonkwo | Head Office | Windows 10 Pro 22H2 | 16 Oct 2024 | Expiring soon 16 Oct 2026 |
| HP ProDesk 400 G7 RIC387-AST-0005 · HP445036C | Desktop | Chloe Nkemelu | Head Office | Windows 10 Pro 22H2 | 13 Dec 2024 | Expired 13 Dec 2025 |
| Apple iPhone 14 RIC387-AST-0006 · AP433574A | Mobile | Nia Okonkwo | Head Office | iOS 18 | 05 Jan 2026 | In warranty 05 Jan 2027 |
| Samsung Galaxy A54 RIC387-AST-0007 · SA388639B | Mobile | Arthur Kowalski | Head Office | Android 14 | 28 Apr 2023 | In warranty 27 Apr 2027 |
| HPE ProLiant DL380 Gen10 RIC387-AST-0008 · HP446243D | Server | Head Office | Windows Server 2022 | 25 Jan 2026 | In warranty 24 Jan 2029 | |
| Kyocera ECOSYS M5526 RIC387-AST-0009 · KY801786B | Printer | Remote | Embedded firmware | 03 Jul 2024 | Expired 03 Jul 2025 | |
| Fortinet FortiGate 60F RIC387-AST-0010 · FO150145C | Firewall | Head Office | DrayOS 4.4 | 03 Feb 2021 | Expired 02 Feb 2025 | |
| Fortinet FortiGate 60F RIC387-AST-0011 · FO954494D | Firewall | Head Office | FortiOS 7.4 | 22 Aug 2025 | In warranty 21 Aug 2029 | |
| Draytek Vigor 2927 RIC387-AST-0012 · DR603393A | Firewall | Head Office | Fireware 12.10 | 09 Nov 2024 | Expiring soon 09 Nov 2026 | |
| Ubiquiti USW-Pro-24 RIC387-AST-0013 · UB833996B | Switch | Head Office | Managed firmware | 05 Oct 2025 | In warranty 04 Oct 2028 | |
| Netgear GS724T RIC387-AST-0014 · NE176253D | Switch | Head Office | Managed firmware | 22 Aug 2025 | In warranty 21 Aug 2029 | |
| Aruba AP-515 RIC387-AST-0015 · AR451402C | Wireless AP | Head Office | UniFi 8.x | 30 Nov 2024 | In warranty 30 Nov 2027 | |
| Ubiquiti UAP-AC-PRO RIC387-AST-0016 · UB620297A | Wireless AP | Branch | Vendor firmware | 16 Mar 2023 | In warranty 15 Mar 2027 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 4 | 0 | 4 | 0% |
| Desktop | 1 | 0 | 1 | 0% |
| Server | 1 | 0 | 1 | 0% |
| Printer | 1 | 0 | 1 | 0% |
| Firewall | 3 | 0 | 3 | 0% |
| Switch | 2 | 0 | 2 | 0% |
| Wireless AP | 1 | 0 | 1 | 0% |
| Mobile | 2 | 0 | 2 | 0% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.