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Riccall Solicitors LLP

RIC387ActiveTime and materials

riccallsolicitors.co.uk · Legal · Account manager Dan Okafor

Microsoft 365Healthy2 days agoSupport & assets (SQL)Healthy11 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode app-consent.
    23 Aug 2026
  2. Finding raised: 15 machines supported on a time and materials basisAlerts
    Support · information · CON-NO-MANAGED
    21 Aug 2026
  3. Pipeline: Managed IT support contract (24 users) — Open / OtherOpportunities
    Owner Rob Hall. Quote prepared. Next with Sales Owner.
    15 Aug 2026
  4. Finding raised: MFA registration at 82% of enabled usersAlerts
    Identity security · warning · SEC-MFA-COVERAGE
    13 Aug 2026
  5. Finding raised: Email security is not on a DCS contractAlerts
    Security validation · information · CON-NO-EMAIL-SECURITY
    07 Aug 2026
  6. 2 users removed this monthUsers
    User count moved from 12 to 10.
    28 Jul 2026
  7. Finding raised: 1 contract up for renewal within 90 daysAlerts
    Support · information · CON-RENEWAL-DUE
    14 Jul 2026
  8. Finding raised: 13 assigned-capable licences unusedAlerts
    Licensing · information · LIC-UNDERUSED
    14 Jun 2026
  9. Executive Review pack generatedReports
    Generated by Dan Okafor · customer-facing classification.
    04 Jun 2026
  10. Finding raised: 2 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    21 May 2026
  11. 3 users added this monthUsers
    User count moved from 9 to 12.
    28 Apr 2026
  12. Technical Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    10 Apr 2026
  13. 2 users removed this monthUsers
    User count moved from 11 to 9.
    28 Mar 2026
  14. Support Review pack generatedReports
    Generated by Rachel Byrne · customer-facing classification.
    20 Jan 2026
  15. Executive Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    17 Jan 2026
  16. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jan 2026

Events in view

16 of 26 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.