Support agreementManaged contractCovered by a managed support agreement with an agreed SLA.
View contracts and renewals →Total assets
68
62 in service
Beyond expected life
13
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
30
4 expiring within 90 days
On contract
54
87% of in-service machines
Maintenance a year
£6,568.4
£1,642.1 per invoice · quarterly
Not billed
£940
8 in-service machines off maintenance
Maintenance reconciliation
Contract 9585 · HARQ · billed quarterly
On maintenance
54
billed £1,642.1 per invoice
Annualised
£6,568.4
£6,360 at standard rates
In service, off maintenance
8
£940 a year at standard rates
Correctly excluded
6
Spare, retired or awaiting disposal
8 machines are in service without maintenance cover. At standard rates that is £940 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
62
in service
- Laptop30
- Desktop15
- Mobile9
- Firewall3
- Printer2
- Server1
- Switch1
- Wireless AP1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Apple MacBook Pro 14 ROT586-AST-0001 · AP983823D | Laptop | Gareth Pritchard | Branch | macOS 15 | 22 Oct 2024 | Expiring soon 22 Oct 2026 |
| HP ProBook 450 G6 ROT586-AST-0002 · HP610296D | Laptop | Farrah Okonkwo | Head Office | Windows 11 Pro 24H2 | 21 May 2023 | Expired 20 May 2025 |
| Dell Latitude E7470 ROT586-AST-0003 · DE136273D | Laptop | Omar Rowley | Branch | Windows 11 Pro 24H2 | 08 Feb 2024 | Expired 07 Feb 2025 |
| Apple MacBook Pro 14 ROT586-AST-0004 · AP471520C | Laptop | Idris Haines | Head Office | macOS 13 | 21 Jun 2024 | In warranty 21 Jun 2027 |
| Dell Latitude E7470 ROT586-AST-0005 · DE161690A | Laptop | Noah Fletcher | Remote | Windows 11 Pro 24H2 | 16 Jan 2025 | Expired 16 Jan 2026 |
| Lenovo ThinkPad T14 ROT586-AST-0006 · LE465113D | Laptop | Jasmine Okafor | Branch | Windows 11 Pro 23H2 | 10 May 2025 | In warranty 10 May 2027 |
| HP EliteBook 840 G9 ROT586-AST-0007 · HP684431A | Laptop | Sophia Kowalski | Branch | Windows 11 Pro 24H2 | 18 Sep 2022 | Expired 17 Sep 2025 |
| Apple MacBook Pro 14 ROT586-AST-0008 · AP700654C | Laptop | Lena Sinclair | Site 2 | macOS 15 | 02 Nov 2025 | Expiring soon 02 Nov 2026 |
| HP ProBook 450 G6 ROT586-AST-0009 · HP369169C | Laptop | Samir Vaughan | Head Office | Windows 10 Pro 22H2 | 08 Aug 2025 | In warranty 07 Aug 2028 |
| Dell Latitude 5440 ROT586-AST-0010 · DE874453D | Laptop | Lena Mensah | Head Office | Windows 11 Pro 24H2 | 20 May 2026 | In warranty 20 May 2027 |
| HP ProBook 450 G6 ROT586-AST-0011 · HP739433A | Laptop | Noah Fletcher | Head Office | Windows 11 Pro 24H2 | 28 Mar 2026 | In warranty 27 Mar 2028 |
| HP ProBook 450 G6 ROT586-AST-0012 · HP703313D | Laptop | Alfie Ives | Branch | Windows 11 Pro 24H2 | 23 Jul 2026 | In warranty 22 Jul 2028 |
| Dell Latitude 5440 ROT586-AST-0013 · DE946167C | Laptop | Callum Chandra | Head Office | Windows 10 Pro 22H2 | 17 Aug 2017 | Expired 17 Aug 2018 |
| Apple MacBook Air M2 ROT586-AST-0014 · AP511770A | Laptop | Kofi Barnes | Head Office | macOS 13 | 14 Sep 2021 | Expired 13 Sep 2024 |
| Dell Latitude 5440 ROT586-AST-0015 · DE312475C | Laptop | Maya Chandra | Head Office | Windows 11 Pro 23H2 | 11 Jun 2025 | In warranty 11 Jun 2027 |
| Dell Latitude E7470 ROT586-AST-0016 · DE356247D | Laptop | Alfie Barnes | Head Office | Windows 11 Pro 24H2 | 09 Mar 2026 | In warranty 08 Mar 2030 |
| Dell Latitude 5440 ROT586-AST-0017 · DE222440B | Laptop | Maya Pritchard | Branch | Windows 11 Pro 24H2 | 30 Jul 2024 | In warranty 29 Jul 2028 |
| HP EliteBook 840 G9 ROT586-AST-0018 · HP355982D | Laptop | Arthur Grierson | Head Office | Windows 11 Pro 24H2 | 05 Apr 2025 | Expired 05 Apr 2026 |
| Dell Latitude 5440 ROT586-AST-0019 · DE793244D | Laptop | Gareth Delaney | Remote | Windows 11 Pro 23H2 | 21 Jun 2025 | Expired 21 Jun 2026 |
| Apple MacBook Pro 14 ROT586-AST-0020 · AP383780B | Laptop | Grace Marsh | Head Office | macOS 14 | 11 Mar 2026 | In warranty 10 Mar 2030 |
| Apple MacBook Pro 14 ROT586-AST-0021 · AP944243B | Laptop | Gareth Ives | Site 2 | macOS 15 | 09 Oct 2025 | In warranty 09 Oct 2027 |
| Apple MacBook Air M2 ROT586-AST-0022 · AP667744B | Laptop | Poppy Jameson | Remote | macOS 15 | 06 Dec 2022 | In warranty 05 Dec 2026 |
| HP EliteBook 840 G9 ROT586-AST-0023 · HP158293A | Laptop | Arthur Okafor | Head Office | Windows 11 Pro 24H2 | 19 Aug 2025 | In warranty 18 Aug 2029 |
| Apple MacBook Air M2 ROT586-AST-0024 · AP366479D | Laptop | Sophia Kowalski | Head Office | macOS 13 | 28 Feb 2020 | Expired 27 Feb 2023 |
| Lenovo ThinkPad T14 ROT586-AST-0025 · LE376649D | Laptop | Gareth Pritchard | Branch | Windows 10 Pro 22H2 | 01 Feb 2020 | Expired 31 Jan 2024 |
| Dell Latitude E7470 ROT586-AST-0026 · DE659055C | Laptop | Bethan Ferris | Head Office | Windows 11 Pro 24H2 | 25 Aug 2024 | Expired 25 Aug 2026 |
| HP EliteBook 840 G9 ROT586-AST-0027 · HP503061C | Laptop | Poppy Grierson | Branch | Windows 11 Pro 24H2 | 20 Dec 2024 | In warranty 20 Dec 2027 |
| Dell Latitude 7420 ROT586-AST-0028 · DE584009C | Laptop | Samir Sinclair | Head Office | Windows 11 Pro 23H2 | 08 Feb 2024 | In warranty 07 Feb 2028 |
| HP EliteBook 840 G9 ROT586-AST-0029 · HP401940C | Laptop | Sophia Kowalski | Head Office | Windows 11 Pro 24H2 | 15 Jan 2025 | Expired 15 Jan 2026 |
| Dell Latitude 7420 ROT586-AST-0030 · DE474437A | Laptop | Leo Pritchard | Head Office | Windows 11 Pro 24H2 | 20 Feb 2024 | Expired 19 Feb 2026 |
| Apple MacBook Air M2 ROT586-AST-0031 · AP333097D | Laptop | Gareth Ives | Head Office | macOS 15 | 25 Nov 2024 | In warranty 24 Nov 2028 |
| Dell Latitude E7470 ROT586-AST-0032 · DE694590B | Laptop | Lena Pritchard | Branch | Windows 11 Pro 24H2 | 21 Jan 2025 | In warranty 21 Jan 2028 |
| Dell OptiPlex 7010 ROT586-AST-0033 · DE142758B | Desktop | Jack Whitfield | Head Office | Windows 10 Pro 21H2 | 09 Nov 2016 | Expired 09 Nov 2018 |
| Dell OptiPlex 7010 ROT586-AST-0034 · DE915328C | Desktop | Lena Okafor | Head Office | Windows 10 Pro 21H2 | 21 Mar 2021 | Expired 21 Mar 2022 |
| Dell OptiPlex 3050 ROT586-AST-0035 · DE531476A | Desktop | Poppy Grierson | Head Office | Windows 10 Pro 22H2 | 11 Jul 2024 | In warranty 11 Jul 2027 |
| Dell OptiPlex 3050 ROT586-AST-0036 · DE515323D | Desktop | Poppy Grierson | Head Office | Windows 10 Pro 22H2 | 09 Jun 2025 | Expired 09 Jun 2026 |
| Dell OptiPlex 3050 ROT586-AST-0037 · DE773819A | Desktop | Kofi Barnes | Head Office | Windows 10 Pro 21H2 | 17 Feb 2025 | Expired 17 Feb 2026 |
| Lenovo ThinkCentre M70q ROT586-AST-0038 · LE477820C | Desktop | Leo Mensah | Head Office | Windows 10 Pro 22H2 | 24 Oct 2024 | Expiring soon 24 Oct 2026 |
| Dell OptiPlex 3050 ROT586-AST-0039 · DE778177A | Desktop | Leo Nkemelu | Branch | Windows 10 Pro 22H2 | 27 Jul 2022 | Expired 26 Jul 2024 |
| Dell OptiPlex 7010 ROT586-AST-0040 · DE598984B | Desktop | Theo Haines | Head Office | Windows 11 Pro 24H2 | 24 Jul 2025 | In warranty 23 Jul 2028 |
| Dell OptiPlex 7010 ROT586-AST-0041 · DE696426D | Desktop | Maya Beckett | Head Office | Windows 10 Pro 21H2 | 14 Aug 2024 | Expired 14 Aug 2025 |
| HP ProDesk 400 G7 ROT586-AST-0042 · HP162956B | Desktop | Grace Marsh | Head Office | Windows 10 Pro 22H2 | 28 Jan 2025 | In warranty 28 Jan 2028 |
| Dell OptiPlex 3050 ROT586-AST-0043 · DE515751D | Desktop | Maya Pritchard | Head Office | Windows 10 Pro 21H2 | 05 Jun 2020 | Expired 05 Jun 2021 |
| Dell OptiPlex 7010 ROT586-AST-0044 · DE415932A | Desktop | Idris Ives | Head Office | Windows 10 Pro 21H2 | 18 Jan 2025 | In warranty 18 Jan 2027 |
| Lenovo ThinkCentre M70q ROT586-AST-0045 · LE522633B | Desktop | Dominic Rowley | Head Office | Windows 11 Pro 24H2 | 26 Jun 2025 | Expired 26 Jun 2026 |
| Dell OptiPlex 7010 ROT586-AST-0046 · DE999690D | Desktop | Alfie Barnes | Branch | Windows 10 Pro 21H2 | 02 Dec 2025 | In warranty 02 Dec 2027 |
| Dell OptiPlex 3050 ROT586-AST-0047 · DE245235D | Desktop | Grace Marsh | Site 2 | Windows 10 Pro 22H2 | 09 Aug 2022 | Expired 08 Aug 2024 |
| HP ProDesk 400 G7 ROT586-AST-0048 · HP983161A | Desktop | Idris Haines | Head Office | Windows 11 Pro 24H2 | 06 Sep 2023 | Expired 05 Sep 2025 |
| Apple iPhone 14 ROT586-AST-0049 · AP119080B | Mobile | Leo Mensah | Head Office | Android 14 | 10 Jul 2026 | In warranty 09 Jul 2028 |
| Apple iPhone 14 ROT586-AST-0050 · AP283265C | Mobile | Theo Haines | Site 2 | Android 14 | 19 Mar 2024 | Expired 19 Mar 2026 |
| Samsung Galaxy S23 ROT586-AST-0051 · SA549628B | Mobile | Henry Barnes | Head Office | iOS 18 | 16 Jul 2026 | In warranty 15 Jul 2028 |
| Samsung Galaxy A54 ROT586-AST-0052 · SA193565A | Mobile | Gareth Pritchard | Remote | iOS 18 | 10 Dec 2024 | In warranty 09 Dec 2028 |
| Samsung Galaxy A54 ROT586-AST-0053 · SA229511C | Mobile | Maya Chandra | Branch | Android 13 | 28 Feb 2020 | Expired 27 Feb 2024 |
| Samsung Galaxy S23 ROT586-AST-0054 · SA829632C | Mobile | Noah Barnes | Remote | iOS 17 | 18 Sep 2025 | Expiring soon 18 Sep 2026 |
| Samsung Galaxy S23 ROT586-AST-0055 · SA441028B | Mobile | Alfie Barnes | Head Office | iOS 17 | 23 Mar 2026 | In warranty 23 Mar 2027 |
| Apple iPhone 14 ROT586-AST-0056 · AP838900C | Mobile | Gareth Pritchard | Head Office | iOS 18 | 25 Oct 2022 | Expiring soon 24 Oct 2026 |
| Apple iPhone 12 ROT586-AST-0057 · AP132056A | Mobile | Dominic Marsh | Head Office | iOS 18 | 22 Jun 2022 | Expired 21 Jun 2026 |
| Apple iPhone 12 ROT586-AST-0058 · AP442375D | Mobile | Henry Barnes | Remote | iOS 18 | 14 Jul 2025 | In warranty 14 Jul 2027 |
| Apple iPhone 14 ROT586-AST-0059 · AP515961A | Mobile | Henry Okafor | Head Office | Android 13 | 03 Nov 2016 | Expired 03 Nov 2017 |
| HPE ProLiant DL360 Gen9 ROT586-AST-0060 · HP228109A | Server | Head Office | Windows Server 2022 | 28 Nov 2024 | In warranty 27 Nov 2029 | |
| Brother MFC-L8690 ROT586-AST-0061 · BR590709A | Printer | Remote | Embedded firmware | 16 Oct 2025 | In warranty 16 Oct 2027 | |
| HP LaserJet M480 ROT586-AST-0062 · HP424758A | Printer | Head Office | Embedded firmware | 19 Sep 2018 | Expired 19 Sep 2019 | |
| Draytek Vigor 2927 ROT586-AST-0063 · DR709650A | Firewall | Remote | Fireware 12.10 | 25 May 2025 | In warranty 25 May 2027 | |
| Draytek Vigor 2927 ROT586-AST-0064 · DR438129D | Firewall | Head Office | FortiOS 7.4 | 11 Jul 2026 | In warranty 10 Jul 2028 | |
| WatchGuard T35 ROT586-AST-0065 · WA191940C | Firewall | Head Office | DrayOS 4.4 | 25 Apr 2021 | Expired 25 Apr 2023 | |
| HPE Aruba 2530 ROT586-AST-0066 · HP802524B | Switch | Head Office | Managed firmware | 02 Jan 2025 | Expired 02 Jan 2026 | |
| Ruckus R550 ROT586-AST-0067 · RU237680A | Wireless AP | Head Office | Vendor firmware | 23 Mar 2026 | In warranty 23 Mar 2027 | |
| Ruckus R550 ROT586-AST-0068 · RU949473D | Wireless AP | Branch | UniFi 8.x | 18 Mar 2025 | In warranty 17 Mar 2029 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 30 | 26 | 4 | 87% |
| Desktop | 15 | 12 | 3 | 80% |
| Server | 1 | 1 | 0 | 100% |
| Printer | 2 | 2 | 0 | 100% |
| Firewall | 3 | 3 | 0 | 100% |
| Switch | 1 | 1 | 0 | 100% |
| Wireless AP | 1 | 0 | 1 | 0% |
| Mobile | 9 | 9 | 0 | 100% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.