Support agreementManaged contractROT586-AGR793
Covered by a managed support agreement with an agreed SLA.
Customer since13 Mar 2021Response SLA4 hoursRateIncludedNotice60 daysMachines on contract54 of 62
8 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for ROT586Active contracts
6
0 expired or cancelled
Annual contract value
£21,417.99
Active lines only
Renewals within 90 days
1
£4,466.35
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9585 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 54 machines · 8 in service and off it → | 54 | Rolling 30d notice · auto-renews | 13 Dec 2026 in 110d | 04 Jun 2027 | £6,568.4 £1,642.1 quarterly | Scheduled | |
| 10269 DCSRMS | Managed support | Annual DCS Remote Server Monitoring DCS | 1 | 12 months 90d notice · auto-renews | 21 May 2027 in 269d | — | £2,312.34 1 x £2,312.34 | Scheduled | |
| 10588 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 49 seats | 12 months 60d notice | 03 Oct 2026 in 39d | 28 Apr 2027 | £4,466.35 49 x £91.15 | Due in 90 days | |
| 11110 ESE057 | Endpoint protection | ESET Enterprise with MDR ESET | 56 seats | 12 months 60d notice | 07 Feb 2027 in 166d | — | £667.52 56 x £11.92 | Scheduled | |
| 11474 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 56 seats | 36 months 60d notice · auto-renews | 24 Nov 2026 in 91d | — | £101.92 56 x £1.82 | Scheduled | |
| 11782 CON500 | Connectivity | Leased line 500Mb Zen | 3 | Rolling 90d notice · auto-renews | 07 Feb 2027 in 166d | 20 Apr 2027 | £7,301.46 3 x £2,433.82 | Scheduled |
Annual value by service line
Active contracts only
Managed support£8,880.74
Connectivity£7,301.46
Microsoft 365 licences£4,466.35
Endpoint protection£667.52
Email security£101.92
Next twelve months
Renewal dates in order
- 03 OctMicrosoft 365 Business StandardMicrosoft 365 licences39d
- 24 NovHornetsecurity Advanced Threat ProtectionEmail security91d
- 13 DecHardware Quarterly ContractManaged support110d
- 07 FebESET Enterprise with MDREndpoint protection166d
- 07 FebLeased line 500MbConnectivity166d
- 21 MayAnnual DCS Remote Server MonitoringManaged support269d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.