Support agreementManaged contractSOU349-AGR701
Covered by a managed support agreement with an agreed SLA.
Customer since17 Oct 2020Response SLA4 hoursRateIncludedNotice90 daysMachines on contract28 of 28
0 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for SOU349Active contracts
6
0 expired or cancelled
Annual contract value
£23,380.78
Active lines only
Renewals within 90 days
2
£12,272.92
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9765 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 28 machines → | 28 | 12 months 90d notice | 04 Aug 2027 in 344d | — | £3,788.5 £1,894.25 6 monthly | Scheduled | |
| 9913 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 12 months 30d notice · auto-renews | 29 Dec 2026 in 126d | 28 Apr 2027 | £2,940.71 1 x £2,940.71 | Scheduled | |
| 10616 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 20 seats | 12 months 30d notice | 08 Feb 2027 in 167d | — | £2,053.2 20 x £102.66 · 12.5% off | Scheduled | |
| 10844 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 17 seats | 12 months 90d notice · auto-renews | 26 Sep 2026 in 32d | 07 Mar 2027 | £64.43 17 x £3.79 · 10% off | Due in 90 days | |
| 11329 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 7 | Rolling 30d notice · auto-renews | 19 Nov 2026 in 86d | — | £12,208.49 7 x £1,744.07 | Due in 90 days | |
| 11702 DEL003 | Hardware maintenance | Dell ProSupport - 3 year Dell | 1 | 12 months 90d notice | 26 Mar 2027 in 213d | — | £2,325.45 1 x £2,325.45 | Scheduled |
Annual value by service line
Active contracts only
Connectivity£12,208.49
Managed support£6,729.21
Hardware maintenance£2,325.45
Microsoft 365 licences£2,053.2
Email security£64.43
Next twelve months
Renewal dates in order
- 26 SepHornetSecurity 365 T P BusinessEmail security32d
- 19 Nov1&1 Domain 1 Year RenewalConnectivity86d
- 29 DecAnnual Additional Server MonitoringManaged support126d
- 08 FebMicrosoft 365 Business PremiumMicrosoft 365 licences167d
- 26 MarDell ProSupport - 3 yearHardware maintenance213d
- 04 AugHardware 6 Mthly ContractManaged support344d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.