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Southwell Plastics LLP

SOU349ActiveManaged contract

southwellplastics.co.uk · Manufacturing · Account manager Priya Raman · Southwell Holdings (site of 5)

Microsoft 365Partial4 weeks agoSupport & assets (SQL)Partial21 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Pipeline: Wi-Fi 6 site survey and installation — With CustomerOpportunities
    Owner Ben King. Meeting booked. Next with Customer.
    25 Aug 2026
  2. Finding raised: 13 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    23 Aug 2026
  3. Added 8 licencesLicensing
    Purchased total 41 → 49.
    23 Aug 2026
  4. Microsoft 365 sync partialSync
    Datasets: users, licences, usage reports. Auth mode gdap.
    28 Jul 2026
  5. Finding raised: MFA registration at 65% of enabled usersAlerts
    Identity security · warning · SEC-MFA-COVERAGE
    12 Jun 2026
  6. Finding raised: 2 contracts up for renewal within 90 daysAlerts
    Support · information · CON-RENEWAL-DUE
    10 Jun 2026
  7. 3 assets added to inventoryAssets
    Recorded by the operational source system.
    15 May 2026
  8. Finding raised: Endpoint protection is not on a DCS contractAlerts
    Security validation · warning · CON-NO-ENDPOINT-PROTECTION
    06 May 2026
  9. Finding raised: 1 device running an unsupported operating systemAlerts
    Device lifecycle · critical · AST-OS-UNSUPPORTED
    05 May 2026
  10. Finding raised: Backup and DR is not on a DCS contractAlerts
    Security validation · information · CON-NO-BACKUP-AND-DR
    01 May 2026
  11. Support Review pack generatedReports
    Generated by Dan Okafor · customer-facing classification.
    11 Feb 2026
  12. Customer branding updatedSettings
    Logo and primary colour saved as the new default for future packs.
    28 Jan 2026
  13. Licensing Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    21 Jan 2026
  14. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jan 2026
  15. Support Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    07 Jan 2026

Events in view

15 of 26 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.