Support agreementManaged contractSTI656-AGR533
Covered by a managed support agreement with an agreed SLA.
Customer since07 Nov 2023Response SLA8 hoursRateIncludedNotice30 daysMachines on contract21 of 22
1 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for STI656Active contracts
7
0 expired or cancelled
Annual contract value
£14,390.76
Active lines only
Renewals within 90 days
3
£7,614.88
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9797 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 21 machines · 1 in service and off it → | 21 | 12 months 30d notice · auto-renews | 08 Oct 2026 in 44d | — | £2,367.24 £591.81 quarterly | Due in 90 days | |
| 10048 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 14 seats | 36 months 60d notice | 19 Dec 2026 in 116d | 04 Jun 2027 | £1,636.18 14 x £116.87 · 10% off | Scheduled | |
| 10402 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 2 modules · 1 off it → | 2 | 12 months 30d notice | 06 Feb 2027 in 165d | 13 Aug 2027 | £455 2 x £227.5 | Scheduled | |
| 11076 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 1 | 36 months 30d notice · auto-renews | 06 Nov 2026 in 73d | — | £2,860.99 1 x £2,860.99 | Due in 90 days | |
| 11323 AVA001 | Backup and DR | Amber Virtual Agent Per VM DCS | 1 | 36 months 90d notice · auto-renews | 19 May 2027 in 267d | — | £2,157.4 1 x £2,157.4 | Scheduled | |
| 11566 CON900 | Connectivity | FTTP 900/110 TalkTalk Business | 1 | 12 months 90d notice | 26 Apr 2027 in 244d | 09 Jul 2027 | £2,527.3 1 x £2,527.3 | Scheduled | |
| 12264 HPE001 | Hardware maintenance | HPE Foundation Care HPE | 1 | Rolling 60d notice · auto-renews | 31 Oct 2026 in 67d | 10 Mar 2027 | £2,386.65 1 x £2,386.65 | Due in 90 days |
Annual value by service line
Active contracts only
Email security£2,860.99
Connectivity£2,527.3
Hardware maintenance£2,386.65
Managed support£2,367.24
Backup and DR£2,157.4
Microsoft 365 licences£1,636.18
Software support£455
Next twelve months
Renewal dates in order
- 08 OctHardware Quarterly ContractManaged support44d
- 31 OctHPE Foundation CareHardware maintenance67d
- 06 NovCyber Security Awareness inc GDPREmail security73d
- 19 DecAdobe Acrobat Pro EnterpriseMicrosoft 365 licences116d
- 06 FebOpera 3 Annual LicenceSoftware support165d
- 26 AprFTTP 900/110Connectivity244d
- 19 MayAmber Virtual Agent Per VMBackup and DR267d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.