Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 24 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode delegated-fallback.
- 19 Aug 2026Finding raised: SLA achievement at 81.8% over the last 90 daysAlertsSupport · information · SUP-SLA
- 07 Aug 2026Pipeline: Cyber Essentials Plus certification support — OrderedOpportunitiesOwner Alex Vokes. Order received. Next with Third Party.
- 23 Jul 2026Finding raised: 2 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 15 Jun 2026Finding raised: 3 contracts up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 28 May 20263 users added this monthUsersUser count moved from 13 to 16.
- 17 May 2026Removed 3 licencesLicensingPurchased total 31 → 28.
- 09 May 2026Finding raised: Endpoint protection is not on a DCS contractAlertsSecurity validation · warning · CON-NO-ENDPOINT-PROTECTION
- 06 May 2026Finding raised: 12 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 03 May 2026Finding raised: 14 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 25 Apr 2026Executive Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 24 Apr 2026Technical Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 15 Apr 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 07 Mar 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 28 Feb 20262 users removed this monthUsersUser count moved from 15 to 13.
- 27 Feb 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 08 Feb 2026Licensing Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 28 Jan 20262 users removed this monthUsersUser count moved from 17 to 15.
Events in view
18 of 25 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.