Support agreementTime and materialsTER671-AGR679
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since21 Nov 2022Response SLANo SLARate£85/hrNotice—Machines on contract0 of 12
12 in-service machines are not on a contractSee which machines →
Contract position
3 contract records for TER671Active contracts
3
0 expired or cancelled
Annual contract value
£767.6
Active lines only
Renewals within 90 days
1
£10.12
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9620 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 4 seats | Rolling 90d notice · auto-renews | 27 Feb 2027 in 186d | — | £487.48 4 x £121.87 | Scheduled | |
| 10167 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 2 modules · 2 off it → | 2 | Rolling 90d notice · auto-renews | 28 Feb 2027 in 187d | 30 Sep 2027 | £270 2 x £135 | Scheduled | |
| 10367 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 4 seats | 36 months 90d notice | 25 Oct 2026 in 61d | 09 Mar 2027 | £10.12 4 x £2.53 | Due in 90 days |
Annual value by service line
Active contracts only
Software support£1,108.96
Microsoft 365 licences£487.48
Email security£10.12
Next twelve months
Renewal dates in order
- 25 OctHornetSecurity 365 T P BusinessEmail security61d
- 27 FebMicrosoft 365 Business PremiumMicrosoft 365 licences186d
- 28 FebOpera 3 Annual LicenceSoftware support187d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.