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Terrington Academy Group

TER671ActiveTime and materials

terringtonacademy.co.uk · Education · Account manager Priya Raman

Microsoft 365Healthy3 days agoSupport & assets (SQL)Healthy23 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Pipeline: SharePoint intranet build — OrderedOpportunities
    Owner Rob Hall. Order received. Next with Account Manager.
    25 Aug 2026
  2. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode gdap.
    22 Aug 2026
  3. Finding raised: Endpoint protection is not on a DCS contractAlerts
    Security validation · warning · CON-NO-ENDPOINT-PROTECTION
    09 Aug 2026
  4. Finding raised: Backup and DR is not on a DCS contractAlerts
    Security validation · information · CON-NO-BACKUP-AND-DR
    23 Jul 2026
  5. Executive Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    22 Jun 2026
  6. Finding raised: 1 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    21 Jun 2026
  7. Finding raised: 1 contract up for renewal within 90 daysAlerts
    Support · information · CON-RENEWAL-DUE
    02 Jun 2026
  8. Finding raised: 12 machines supported on a time and materials basisAlerts
    Support · information · CON-NO-MANAGED
    26 May 2026
  9. Finding raised: MFA registration at 77% of enabled usersAlerts
    Identity security · warning · SEC-MFA-COVERAGE
    26 May 2026
  10. Customer branding updatedSettings
    Logo and primary colour saved as the new default for future packs.
    14 May 2026
  11. Technical Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    12 May 2026
  12. 3 users added this monthUsers
    User count moved from 17 to 20.
    28 Apr 2026
  13. 3 users removed this monthUsers
    User count moved from 20 to 17.
    28 Mar 2026
  14. Technical Review pack generatedReports
    Generated by Dan Okafor · customer-facing classification.
    03 Feb 2026
  15. Support Review pack generatedReports
    Generated by Dan Okafor · customer-facing classification.
    31 Jan 2026
  16. Added 3 licencesLicensing
    Purchased total 25 → 28.
    25 Jan 2026

Events in view

16 of 24 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.