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Tockwith Retail Ltd

TOC320ActiveTime and materials

tockwithretail.co.uk · Retail · Account manager Rachel Byrne

Microsoft 365Healthy12 hr agoSupport & assets (SQL)Healthy16 hr ago

01 Jan 2026 – 25 Aug 2026 · month buckets · applies to every section

OverviewMicrosoft 365Support and SLAHardware assetsSoftwareContracts and renewalsAlertsOpportunitiesTimelineDocumentsReports and packsSettings
Support agreementTime and materialsSupport is billed by the hour. No SLA commitment and no proactive cover.
View contracts and renewals →
Total assets
30
24 in service
Beyond expected life
2
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
10
0 expiring within 90 days
On contract
0
0% of in-service machines
Maintenance a year
£0
No hardware contract
Not billed
£2,580
24 in-service machines off maintenance

Maintenance reconciliation

No hardware maintenance contract in place

On maintenance
0
billed £0 per invoice
Annualised
£0
£0 at standard rates
In service, off maintenance
24
£2,580 a year at standard rates
Correctly excluded
6
Spare, retired or awaiting disposal

24 machines are in service without maintenance cover. At standard rates that is £2,580 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.

Type breakdown

In-service assets

24
in service
  • Thin Client12
  • Laptop3
  • Server2
  • Firewall2
  • Wireless AP2
  • Desktop1
  • Printer1
  • Switch1

Age profile

In-service assets grouped by age band

Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y

Operating system distribution

Computers and servers in service

Additions in period

Assets recorded by purchase or install date

Asset detail

30 of 30 assets

AssetTypeAssigned toSiteOperating systemPurchasedWarranty
Lenovo ThinkPad T14
TOC320-AST-0001 · LE249302C
LaptopJack SowandeHead OfficeWindows 10 Pro 22H229 May 2017Expired
28 May 2020
Apple MacBook Pro 14
TOC320-AST-0002 · AP444564C
LaptopNadia BarnesBranchmacOS 1522 Nov 2022Expired
22 Nov 2023
Dell Latitude 7420
TOC320-AST-0003 · DE863108A
LaptopHarry FletcherBranchWindows 11 Pro 23H205 Jan 2023In warranty
04 Jan 2027
HP ProDesk 400 G7
TOC320-AST-0004 · HP416142D
DesktopLena BarnesHead OfficeWindows 10 Pro 21H209 Sep 2018Expired
09 Sep 2019
Apple iPhone 12
TOC320-AST-0005 · AP469650B
MobileDominic BeckettRemoteiOS 1810 Apr 2025In warranty
10 Apr 2027
Dell Wyse 5070
TOC320-AST-0006 · DE203343D
Thin ClientJasmine PritchardHead OfficeWindows 10 IoT26 Jun 2026In warranty
25 Jun 2030
IGEL UD3
TOC320-AST-0007 · IG742714D
Thin ClientBethan SinclairHead OfficeThinPro01 Sep 2025In warranty
31 Aug 2029
IGEL UD3
TOC320-AST-0008 · IG203169A
Thin ClientLeo FerrisRemoteThinPro12 Jan 2025Expired
12 Jan 2026
Dell Wyse 5070
TOC320-AST-0009 · DE287699D
Thin ClientDominic BeckettHead OfficeWindows 10 IoT02 Nov 2020Expired
02 Nov 2023
IGEL UD3
TOC320-AST-0010 · IG552233C
Thin ClientLena BarnesHead OfficeWindows 10 IoT28 Apr 2023Expired
27 Apr 2025
IGEL UD3
TOC320-AST-0011 · IG112835B
Thin ClientAva BeckettSite 2ThinPro08 Oct 2025In warranty
07 Oct 2029
Dell Wyse 5070
TOC320-AST-0012 · DE554442C
Thin ClientImogen MarshRemoteWindows 10 IoT03 Apr 2025In warranty
02 Apr 2029
IGEL UD3
TOC320-AST-0013 · IG286895A
Thin ClientCharlie HainesHead OfficeThinPro23 Apr 2024In warranty
22 Apr 2028
HP t640
TOC320-AST-0014 · HP783778D
Thin ClientHarry FletcherHead OfficeThinPro01 Sep 2023Expired
31 Aug 2025
Dell Wyse 5070
TOC320-AST-0015 · DE529596A
Thin ClientSamir ChandraHead OfficeThinPro22 Jan 2026In warranty
21 Jan 2030
Dell Wyse 5070
TOC320-AST-0016 · DE223323A
Thin ClientAva BeckettHead OfficeThinPro15 Dec 2024Expired
15 Dec 2025
Dell Wyse 5070
TOC320-AST-0017 · DE359095A
Thin ClientKofi OkaforHead OfficeWindows 10 IoT23 Apr 2026In warranty
22 Apr 2028
Dell Wyse 5070
TOC320-AST-0018 · DE181865C
Thin ClientHarry FletcherHead OfficeWindows 10 IoT29 May 2024In warranty
28 May 2028
IGEL UD3
TOC320-AST-0019 · IG121227C
Thin ClientJasmine PritchardRemoteWindows 10 IoT27 Aug 2022Expired
26 Aug 2025
Dell Wyse 5070
TOC320-AST-0020 · DE297779B
Thin ClientLena BarnesHead OfficeThinPro14 May 2024Expired
14 May 2026
IGEL UD3
TOC320-AST-0021 · IG877454A
Thin ClientFreya SinclairBranchThinPro21 May 2022Expired
21 May 2023
HPE ProLiant DL380 Gen10
TOC320-AST-0022 · HP265407D
ServerRemoteWindows Server 201920 Apr 2024In warranty
19 Apr 2029
HPE ProLiant DL380 Gen10
TOC320-AST-0023 · HP385741A
ServerHead OfficeWindows Server 202225 Jul 2024In warranty
25 Jul 2027
Brother MFC-L8690
TOC320-AST-0024 · BR676878A
PrinterHead OfficeEmbedded firmware07 Feb 2025In warranty
07 Feb 2028
HP LaserJet M480
TOC320-AST-0025 · HP817650B
PrinterHead OfficeEmbedded firmware18 Jun 2023Expired
17 Jun 2024
Fortinet FortiGate 60F
TOC320-AST-0026 · FO787362C
FirewallBranchFireware 12.1013 Nov 2025In warranty
12 Nov 2028
Fortinet FortiGate 60F
TOC320-AST-0027 · FO993551D
FirewallHead OfficeFireware 12.1008 Dec 2025In warranty
08 Dec 2026
Netgear GS724T
TOC320-AST-0028 · NE749843C
SwitchBranchManaged firmware25 Apr 2023In warranty
24 Apr 2027
Aruba AP-515
TOC320-AST-0029 · AR470593B
Wireless APHead OfficeUniFi 8.x24 Jul 2024Expired
24 Jul 2025
Ubiquiti UAP-AC-PRO
TOC320-AST-0030 · UB909424B
Wireless APHead OfficeUniFi 8.x16 May 2025In warranty
15 May 2029

Contract cover by asset type

In-service machines, split by whether DCS is contracted to support them

Asset typeIn serviceOn contractNot on contractCover
Laptop303
0%
Desktop101
0%
Server202
0%
Printer101
0%
Firewall202
0%
Switch101
0%
Wireless AP202
0%
Thin Client12012
0%
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.