Support agreementTime and materialsTOC320-AGR222
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since20 Mar 2022Response SLANo SLARate£95/hrNotice—Machines on contract0 of 24
24 in-service machines are not on a contractSee which machines →
Contract position
2 contract records for TOC320Active contracts
2
0 expired or cancelled
Annual contract value
£773.3
Active lines only
Renewals within 90 days
1
£748.58
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9634 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 7 seats | 36 months 60d notice | 25 Aug 2026 in 0d | 02 Dec 2026 | £748.58 7 x £106.94 | Due now | |
| 10112 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 6 seats | Rolling 90d notice · auto-renews | 25 May 2027 in 273d | — | £24.72 6 x £4.12 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£748.58
Endpoint protection£24.72
Next twelve months
Renewal dates in order
- 25 AugMicrosoft 365 Business PremiumMicrosoft 365 licences0d
- 25 MayESET PROTECT AdvancedEndpoint protection273d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.